Banquet Houseperson - Woodland Hills, United States - Hilton Woodland Hills/Los Angeles

Hilton Woodland Hills/Los Angeles
Hilton Woodland Hills/Los Angeles
Verified Company
Woodland Hills, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

JOB OVERVIEW
Responsible for setting up, refreshing and cleaning banquet rooms. Responsible for providing efficient, personable and professional service to the banquet guests by completing duties as assigned.


ROP:
$19.73/hour plus gratuities


REPORTS TO
Banquet Set up Supervisor, Banquet Captain and Management


WORK HOURS


Crew members will be required to work day and/or evening shifts and possibly some graveyard shifts, both weekdays and weekends.


EDUCATION/EXPERIENCE

  • High school graduate. Some college preferred.

LANGUAGE SKILLS

  • Ability to read, comprehend and write simple instructions, correspondence and memos.
  • Ability to communicate verbally (including heavy telephone contact) with Guests, management and coworkers.

COMPUTER SKILLS/EXPERIENCE

  • Must have at least 2 years computer experience in Microsoft Word and Excel in Windows.
  • Must be able to type 50+ wpm.

MATHEMATICAL SKILLS

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to compute rate, ratio and percent.

ESSENTIAL SKILLS

  • Ability to understand Guests' service needs.
  • Ability to be well organized, maintain concentration, prioritize and complete all work assigned.
  • Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
  • Ability to converse calmly with irate Guests', coworkers or supervisors in sometimes tense situations.
  • Ability to perform job functions with mínimal supervision.
  • Ability to work cohesively with coworkers and other departments as part of a team.
  • Ability to adhere to posted work schedule and arrive on time in a neat and alert condition and adhere to company dress standards.
  • Ability to plan, prioritize and organize work.

ESSENTIAL QUALIFICATIONS

  • Must be able to lift and carry a minimum of 50 pounds for a minimum of 300 feet.
  • Must be able to push or pull carts or equipment weighing 50 pounds or more.
  • Must be able to understand directions given to him/her.
  • Must be able to satisfactorily communicate verbal English with guests, management and coworkers.
  • Should be able to read and write the English language.
  • High school graduate preferred.

ESSENTIAL SKILLS

  • Ability to understand Guests' service needs.
  • Ability to be well organized, maintain concentration and think clearly when providing service to Guests.
  • Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
  • Ability to converse calmly with irate Guests', coworkers or supervisors in sometimes tense situations.
  • Ability to perform job functions with supervision.
  • Ability to take direction from supervisors and managers.
  • Ability to adhere to posted work schedule and arrive on time in a neat and alert condition and impeccable uniform.
  • Ability to work cohesively with coworkers and other departments as part of a team.

ESSENTIAL JOB FUNCTIONS

  • Responsible for moving tables, chairs, staging and any other banquet equipment with proper use of hand trucks, carts and dollies in a safe manner.
  • Set up banquet rooms exactly as the contract states: this includes chairs, tables, staging, skirting of tables, water stations, buffets, etc.
  • Responsible for the breakdown and storage of furniture and equipment upon completion of banquet catering functions. This includes cleaning and vacuuming meeting rooms.
  • Treat guests with courtesy, friendliness and respect and provide responsive service.

ECONDARY FUNCTIONS

  • Perform cleaning and general maintenance duties of all banquet function rooms, equipment, and public areas. Follow maintenance program and cleaning schedule.
  • Provide porter service to the guests as required.
  • Notify management of any pertinent information related to shift activities.

PHYSICAL REQUIREMENTS
The frequency codes assigned in these job descriptions are:
Rarely less than 1%

Occasionally 1-33%

Frequently 34-65%

Constantly 66-100%


SITTING:
Frequently.

STANDING/


WALKING:
Constantly on a variety of surfaces (carpet, tile, granite, etc.)

CROUCHING (BENDING AT KNEES): Occasionally. Lifting and completing tasks performed at low levels.

KNEELING/


CRAWLING:
Occasionally. Lifting and completing tasks performed at low levels.

STOOPING (BENDING AT WAIST): Occasionally. Lifting and completing tasks at different levels.

TWISTING/TURNING AT KNEES, WAIST &


NECK:
Occasionally.


CLIMBING:
Rarely.

LEG/


FOOT USE:
Occasionally.

REACHING (OVERHEAD/EXTENSION): Occasionally. Lifting and completing tasks at different levels.

HANDLING/


GRASPING:
Constantly.

FINGERING/


FEELING:
Constantly.

PUSHING/


PULLING:
Rarely.

LIFTING/


CARRYING:
Frequently lifting/moving up to 10 pounds. Occasionally lifting/moving up to 25 pounds.


SPEECH REQUIREMENTS:
Constantly required to speak to others in person and on the telephone.


HEARING REQUIREMENTS:
Constantly required to listen to others in person and on the tel
More jobs from Hilton Woodland Hills/Los Angeles
See all jobs of Hilton Woodland Hills/Los Angeles