Jobs
>
Chicago

    Student Support Counselor - Chicago, United States - InsideHigherEd

    Default job background
    Administrative Jobs ,
    Description
    Job Description:

    Position Summary:

    Reporting to the Director of Advising, Student Support Counselors (SSC) are the single point of access for students and provides student-centered support services. SSCs administer a high-level of student service to ensure retention, student satisfaction, and success of students. SSCs are responsible for adhering to all internal, federal, Department of Education, and affiliate policies and procedures. Student contact is extensive and substantive as is maintaining accurate records in order to support students' through their programs. Team members are expected to exercise a high degree of responsibility and independent judgment, and to work hours consistent with the campus student populations' need for access to services, which will include evenings and occasional weekends.

    Note: Must live within driving distance to one our locations: D.C., Chicago, Dallas, Los Angeles, Anaheim, or San Diego.

    Principle Duties:

    • Work with and support new and continuing students at various stages of their education.
    • Administration of advising services including registration, evaluation of program requirements, incomplete grades, student class activity, Satisfactory Academic Progress, and overall degree progress.
    • Call/meet with each student throughout the term to ensure they are successfully completing coursework and to provide support.
    • Respond to calls and e-mails from incoming or current students daily by providing guidance regarding course work, policies, and support.
    • Ensure student's academic account/record are accurate and up to date by clear and timely processing of important academic forms (e.g. Add/Drop, Withdrawal, Leave of Absence, etc.).
    • Serve as the campus Accommodations coordinator, reviewing documentation and other departments, ensuring that students eligible for accommodation receive support in line with ADA and other relevant laws.
    • Advising at-risk students through work/life balance, time management, other circumstances to ensure successful completion of the course and program.
    • Serve as a liaison with primary responsibilities for a sub-department of Student Support Services (e.g. international student services, ADA accommodations, military student support, etc.).
    • Advising students on course/program content and registration in degree program of study.
    • Follow-up on the progress of Academic Plans for students on who do not meet the Satisfactory Academic Progress Requirements or in need of additional support.
    • Collaborate with various student facing departments such as Academics, Financial Aid, Admissions, and Student Accounts to ensure the success of the student.
    • Work with Office of the Registrar to ensure that incoming and current students receive timely information and guidance regarding institutional policies, course registration, program completion, etc.
    • Advise students on support services and resources available to them through their school.
    • Adherence to set internal, federal, DOE, and affiliate policies and procedures, integrity and ethical standards.
    • Perform other duties as assigned.

    Essential Knowledge, Skills, and Abilities:

    • Excellent PC skills (Word, Excel, Power Point) and other clerical skills (phone skills, typing, filing)
    • Skills to establish and maintain effective relationships
    • Excellent verbal and written communication skills
    • Organizational and time management skills
    • Ability to collaborate and communicate with all students regardless of educational level as well as all employees regardless of position/title
    • Excellent teamwork

    Position Qualifications:

    • Bachelor's degree required
    • Experience within student facing positions and/or higher education preferred
    Compensation & BenefitsThis opportunity is budgeted at $ base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

    The Chicago School is an Equal Opportunity Employer.

    Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.



  • Cook County, IL Chicago, United States

    Cook County · Sheriff · Job Code: XXXX · Job Title: Victim Support Services Crisis Counselor · Salary Grade: 18 · Department: Sheriff's Police Department - Victim Support Services Unit /Special Victims Division · Characteristics of the Position · General Overview · Under the dire ...

  • Archer Heights Rehab

    Certified Alcohol

    23 hours ago


    Archer Heights Rehab Chicago, United States Full time

    Now hiring a Now hiring a Certified Alcohol & Drug Counselor (CADC) program director to join our team at Archer Heights Healthcare · We welcome career professionals who: · Are uncompromising in providing concentrated and quality-driven care. · Who possess forward-thinking motivat ...


  • Cristo Rey Network Chicago, United States

    About the Cristo Rey Network · The Cristo Rey Network is the largest network of high schools in the country enrolling only students with limited economic resources. Comprised of 39 Catholic, college preparatory schools serving more than 12,300 students across 24 states, the Crist ...

  • The Salvation Army

    Addictions Counselor

    2 weeks ago


    The Salvation Army Chicago, United States Full time

    Job Description · THE SALVATION ARMY · North and Central Illinois Division – Harbor Light · POSITION DESCRIPTION · POSITION TITLE :Addictions Counselor · LOCATION/DEPT : Harbor Light · REPORTS TO : Unit Supervisor · FLSA CATEGORY : Non-Exempt · STATUS TYPE : RFT · DEPARTMENT M ...


  • Psychiatric & Psychological Specialties Chicago, United States

    Integrative Psychotherapy Training · at Psychiatric and Psychological Specialties · Psychiatric and Psychological Specialties (PPS) is a group private practice of psychiatrists, psychologists, social workers, and professional counselors who work within an integrated mental healt ...

  • WellPsyche Medical Group

    Licensed Marriage

    3 days ago


    WellPsyche Medical Group Chicago, United States

    CA Licensure Required Remote Position · WellPsyche Medical Group is actively hiring for Licensed Marriage and Family Therapists, Licensed Clinical Social Workers and Licensed Professional Clinical Counselors We are a physician-run leader in Telepsychiatry, providing quality thera ...


  • Chicago Jesuit Academy Chicago, United States

    Start date: 15 July 2024 · This is an 11-month position, meaning that you will have one month off in the summers. · Chicago students have the right to a well-resourced high school education, but the placement process is complicated to navigate alone. High School Bridge (HSB) help ...


  • Soliant Chicago, United States

    Minimum 1+ years special education experience required. · Are you a Special Education Teacher looking for a new opportunity? We are looking to interview and hire SPED teachers to work at the Posen- Robbins school district for the school year. Please see details below: · Location: ...

  • The Salvation Army

    Program Counselor

    1 day ago


    The Salvation Army Chicago, United States Part time

    Job Description · THE SALVATION ARMY · NORTH & CENTRAL ILLINOIS DIVISION – MIDWAY CITADEL CORPS & COMMUNITY CENTER · POSITION DESCRIPTION · POSITION TITLE :Program Counselor · LOCATION : Midway Citadel Corps & Community Center · REPORTS TO : Youth Program Coordinator · FLSA CA ...

  • Soliant

    Health Teacher

    1 day ago


    Soliant Chicago, United States

    Minimum 1+ years teaching experience required. · Soliant Education is seeking a passionate Middle School Health Teacher for an hourly contract position in Chicago, IL. As a Middle School Health Teacher, you'll have the opportunity to empower students with knowledge and skills to ...


  • Sinai Health System Chicago, United States Part time

    About Sinai Chicago · Located on Chicago's West and Southwest Side, Sinai Chicago is comprised of Mount Sinai Hospital, Holy Cross Hospital, Schwab Rehabilitation Hospital, Sinai Children's Hospital, Sinai Community Institute, Sinai Medical Group, and Sinai Urban Health Institut ...


  • Soliant Chicago, United States

    Soliant is collaborating with a charter school network in Chicago, IL, and is seeking a contract Speech-Language Pathologist to work with K-12 students in two campuses on the South Side. · One campus serves a K-6 population; the other is a 7-12 building with a focus on creative a ...


  • University of Chicago Chicago, United States Full time

    Department​ · Lab School High School Faculty About the Department · ​ · At the University of Chicago Laboratory Schools, students in Nursery through Grade 12 experience a world-class educational journey. Founded in 1896 by John Dewey as a place for educators to develop and exp ...


  • MADO Healthcare Old Town Chicago, United States

    MADO Healthcare Old Town - Achieving Resilience · MADO Healthcare partners with persons who live with mental illness to offer hope in recovery and wellness. · The MADO Healthcare family is built on the values of compassion, integrity, service, and advocacy. We are a family owned ...


  • MADO Healthcare Douglas Park Chicago, United States

    MADO Healthcare Douglas Park - MADO Healthcare Douglas Park is looking for a QMHP (Lead Case Worker) head up the Social Services Team · MADO Healthcare partners with persons who live with mental illness to offer hope in recovery and wellness. · The MADO Healthcare family is built ...

  • Cook County Health

    recovery coach

    4 days ago


    Cook County Health Chicago, United States Full time

    Job Summary · The Recovery Coach works closely with the medical providers and care coordination team, the Recovery Coach provides individualized and evidence-based substance use recovery services to patients identified in various Cook County Health (CCH) locations including Emerg ...


  • Cook County Sheriff's Office Chicago, United States

    General Overview · The Treatment Response Team Clinician, known as (TRTC) will be virtual co-responders with law enforcement, helping individuals navigate mental health, substance abuse and other treatment services. The TRTC will work with in a team of licensed mental health prof ...


  • WestCare Chicago, United States Full time

    POSITION SUMMARY: · Person in this position will work in collaboration with the licensed counselor to provide services to clients enrolled in the program. Essential Job Functions include those listed below. · ESSENTIAL JOB FUNCTIONS: · Assess resource needs of clients. · Initi ...


  • Infosys Consulting Chicago, United States

    Infosys Consulting is seeking a Talent & Organization (T&O) Partner with a proven track record of sales and delivery in organizational change management, learning, and agile change. This role will primarily focus on the Financial Services and Insurance industry. Experience in hum ...


  • Saint Anthony Hospital Chicago, United States

    Registrar, Non-Admitting – Physician Center Registration and Scheduling Department · Day Shift, Full-Time · Saint Anthony Hospital is a diverse and community-centric organization your career can thrive in, while addressing the health and wellness challenges that families in our n ...