Billing Customer Support Associate - Jacksonville - H2Health

    H2Health
    H2Health Jacksonville

    1 day ago

    Description

    Billing Customer Support Associate | Full-time | Jacksonville, Fl

    H2 Health is seeking a Billing Customer Support Representative to support both internal teams and patients with medical billing questions and patient account updates. This role plays a key part in ensuring accurate billing, clear communication, and a positive patient financial experience across our outpatient healthcare operations.

    The Billing Customer Support Representative serves as the primary point of contact for internal billing inquiries and external patient billing questions. This role is responsible for maintaining accurate patient accounts, resolving billing issues, and providing clear, compassionate support related to medical billing statements, insurance, and payments.

    Internal Billing Support

    • Serve as the main internal resource for billing-related questions from clinical, administrative, and operational teams
    • Update and maintain patient accounts, including demographics, insurance information, corrections, and adjustments
    • Research and resolve billing discrepancies, posting errors, and account inconsistencies
    • Partner with billing, coding, and collections teams to ensure timely and accurate account resolution
    • Document account activity and resolutions in medical billing systems in accordance with company policies
    • Identify recurring billing issues and communicate trends or improvement opportunities to leadership

    Patient Billing Support

    • Serve as the primary contact for patient questions regarding medical billing statements, charges, payments, and balances
    • Clearly explain insurance processing, billing details, and patient financial responsibility
    • Assist patients with payment options and payment plans based on company guidelines
    • Escalate complex or sensitive billing concerns to appropriate internal teams
    • Ensure all patient interactions meet customer service, compliance, and privacy standards

  • Work in company

    Support Associate

    Only for registered members

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today · POSITION OBJECTIVE: · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store oper ...

    Jacksonville

    4 days ago

  • Work in company

    Customer Support Associate

    Only for registered members

    Futura Marketing is hiring a remote Customer Support Associate in Jacksonville, Florida. · $21–$26 per hourRemote work from anywhere in FloridaPart-time, weekday-only schedulePaid training and onboardingSupportive digital work culture · ...

    Jacksonville $21 - $26 (USD) Part time

    1 month ago

  • Work in company

    Customer Support Associate

    Only for registered members

    Futura Marketing is hiring a remote Customer Support Associate in Jacksonville, Florida. This is a part-time position within our distribution team. · ...

    Jacksonville, FL

    1 month ago

  • Work in company

    PT Support Associate

    Only for registered members

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The coll ...

    Jacksonville $25,000 - $42,000 (USD) per year

    6 days ago

  • Work in company

    Senior Associate, IT User Support

    Only for registered members

    We want to hear from you If you think you'd be a good match, submit your resume and reach out to Prakash at · First point of contact for users seeking assistance with XENTRY software and hardware issues. · ...

    Jacksonville

    1 month ago

  • Work in company

    Senior Associate, IT User Support

    Only for registered members

    This Senior Associate IT User support role provides first point of contact for users seeking assistance with XENTRY software and hardware issues. They will manage incoming support inquiries provide timely solutions escalate issues to appropriate teams when needed receive record a ...

    Jacksonville

    1 month ago

  • Work in company

    Remote Digital Support Associate

    Only for registered members

    This role is a Remote Digital Support Associate in Jacksonville Florida working for Hexnode Partner Network. The position focuses on simple technical participation in an organized digital environment. · Residence within the United States required · Stable internet access and Andr ...

    Jacksonville

    2 weeks ago

  • Work in company

    Senior Associate, IT User Support

    Only for registered members

    We want to hear from you If you think you'd be a good match, submit your resume and reach out to Prakash at to learn more. · First point of contact for users seeking assistance with XENTRY software and hardware issues. · Providing efficient, friendly, and professional customer se ...

    Jacksonville

    1 month ago

  • Work in company

    Inside Sales Support Associate

    Only for registered members

    This is a permanent remote position. Must be willing to work Eastern Standard Time (EST). Please note this position would require travel to the Headquarters location (Lansdale, PA) for onboarding and training during the first week. · The Inside Sales Support Associate position wo ...

    Jacksonville

    1 month ago

  • Work in company

    Remote Digital Support Associate

    Only for registered members

    This role is fully remote and available only to candidates located within the United States. No previous experience is required. · ...

    Jacksonville

    2 weeks ago

  • Work in company

    Senior Associate, IT User Support

    Only for registered members

    We are hiring a Senior Associate, IT User Support to join our international automotive company. · ...

    Jacksonville, FL

    1 month ago

  • Work in company

    Associate Dentist – Dedicated Support Staff

    Only for registered members

    · Associate Dentist – Jacksonville, FL · An established dental practice is seeking a full-time Associate Dentist to join its patient-focused clinical team. This opportunity offers strong earning potential, flexible scheduling, and access to comprehensive professional development ...

    Jacksonville, FL

    4 days ago

  • Work in company

    Associate Dentist – Dedicated Support Staff

    Only for registered members

    Full-Time General Dentist – Jacksonville, FL · An established dental practice is seeking a full-time Associate Dentist to join its patient-focused clinical team. This opportunity offers strong earning potential, flexible scheduling, and access to comprehensive professional develo ...

    Florida, Jacksonville, FL

    1 week ago

  • Work in company

    Associate Dentist – Dedicated Support Staff

    Only for registered members

    Full-Time General Dentist – Jacksonville, FL · An established dental practice is seeking a full-time Associate Dentist to join its patient-focused clinical team. This opportunity offers strong earning potential, flexible scheduling, and access to comprehensive professional develo ...

    Jacksonville, FL

    1 week ago

  • Work in company

    Admin Support Associate – Tax Operations

    Only for registered members

    Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · High School DiplomaJob Description · As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and ...

    Jacksonville OTHER

    1 week ago

  • Work in company

    Admin Support Associate – Tax Operations

    Only for registered members

    Job Description · As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the w ...

    JAX, FL, United States Full time

    1 week ago

  • Work in company

    Admin Support Associate – Tax Operations

    Only for registered members

    Position Type : · Full time · Type Of Hire : · Experienced (relevant combo of work and education) · Education Desired : · High School Diploma · Job Description · As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company ...

    Jacksonville, FL

    1 week ago

  • Work in company

    Process Improvement Associate I- AI Automation Support

    Only for registered members

    Job Description · Embark on a rewarding and challenging career in Process Improvement with our dynamic team in Organizational Effectiveness and Oversight (OEO) where we provide Home Lending with innovative tools to better serve customers, guide employees through change and ensure ...

    Jacksonville

    1 day ago

  • Work in company

    Process Improvement Associate II- AI Automation Support

    Only for registered members

    Description · Embark on a rewarding and challenging career in Process Improvement with our dynamic team in Organizational Effectiveness and Oversight (OEO) where we provide Home Lending with innovative tools to better serve customers, guide employees through change and ensures su ...

    Jacksonville, FL, United States

    6 hours ago

  • Work in company

    Process Improvement Associate II- AI Automation Support

    Only for registered members

    Job Description · Embark on a rewarding and challenging career in Process Improvement with our dynamic team in Organizational Effectiveness and Oversight (OEO) where we provide Home Lending with innovative tools to better serve customers, guide employees through change and ensure ...

    Jacksonville

    1 day ago

  • Work in company

    Support Associate

    Only for registered members

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. · The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store oper ...

    Fernandina Beach

    1 month ago

Jobs
>
Jacksonville