Admin Support Associate – Tax Operations - Jacksonville, FL

Position Type : · Full time · Type Of Hire : · Experienced (relevant combo of work and education) · Education Desired : · High School Diploma · Job Description · As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company ...

Job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

High School Diploma

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

About The Team:

Our Tax Department is dedicated to ensuring accurate, compliant, and timely tax processing across the organization. We partner closely with internal stakeholders, external agencies, and cross‑functional operational teams to deliver high‑quality support and maintain adherence to regulatory requirements. As a collaborative group that values precision, problem‑solving, and service excellence, we play a key role in enabling smooth business operations and exceptional outcomes for our clients.

What You Will Be Doing:

• Providing operational and administrative support for tax processes, filings, and documentation
• Assisting with the preparation, review, and organization of tax forms, statements, and compliance materials
• Responding to tax‑related inquiries from internal teams or customers, ensuring accurate and timely information
• Maintaining and updating tax records within internal systems and databases
• Supporting audit activities by gathering data, validating information, and preparing required documentation
• Monitoring workflows and identifying discrepancies or missing information that may impact tax compliance
• Collaborating with cross‑functional teams to ensure smooth handoffs and adherence to regulatory and procedural requirements
• Contributing to process improvements, documentation updates, and best‑practice development

What You Will Need:

• Strong attention to detail and ability to work with numerical and regulatory data
• Excellent organizational skills, with the ability to manage multiple deadlines
• Strong written and verbal communication skills
• Proficiency with Microsoft Office tools, especially Excel
• Ability to work both independently and collaboratively in a fast‑paced environment
• Problem‑solving mindset with a focus on accuracy and compliance
• Bachelor's degree or the equivalent combination of education, training, or work

Added Bonus If You Have:

• Experience working with tax forms, tax operations, or compliance‑related tasks
• Knowledge of state or federal tax regulations or reporting requirements
• Background in finance, accounting, payroll, or a related field
• Experience with ERP, HRIS, or tax software systems
• Exposure to audit processes or documentation preparation

What We Offer You:

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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