- Health, vision, and dental insurance
- Paid vacation, holidays and flex paid time off
- 401K with generous company match
- Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided
- Education Enrichment up to $5,000 per year for qualified employees
- Employee Wellness Program
- Interact with customers in person to answer customer inquiries and solve problems regarding billing, services, and products.
- Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services.
- Troubleshoot basic service issues and schedule on site service calls when necessary.
- Receive and process customer payments, balance cash drawer, and post customer adjustments.
- Issue and receive equipment from customers.
- Responsible for maintaining customer site equipment and inventory controls according to policy and procedures.
- Demonstrate courtesy and patience in customer relations, maintaining the ability to explain all phases of billing, products, and services offered at the current time.
- Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.
- Regular Attendance required.
- Perform other duties as directed or required by your supervisor.
- Other duties as assigned.
- High school diploma or GED required; Associates degree preferred.
- Required - 1-3 years' experience in retail and/or consumer sales.
- Preferred - 3 plus years' customer service & cash handling/reconciliation experience.
- Exceptional relationship-building skills.
- Excellent communication skills.
- Ability to multi-task and prioritize in a fast-paced environment.
- Effective cash handling skills.
- Valid driver's license and satisfactory driver record may be required for some locations.
- Must demonstrate intermediate to advanced PC skills.
- Sales ability and willingness to meet sales goals.
- Able to stand for long periods.
- Occasional travel to other sites within the region.
- Ability to work evenings, weekends and holidays and overtime as needed.
-
Sales newcomer" or "entry-level sales"
3 days ago
Horizon Innovations Volga, United StatesWe are looking for you · We are seeking field sales representatives for our sales area at LBS NordWest. Are you ready for a new career as a sales professional? Then you've come to the right place. · Your benefits - you can count on them. · Training: High-quality seminars on all b ...
-
Sales representative
4 days ago
Diamond Dynamics Bruce, SD, United States FreelanceWe are part of a renowned corporate group at Frankfurt Airport and have been handling cargo for various airlines for 21 years now. · ATS Aviation-Training-Solutions GmbH has been providing targeted personnel training for all areas of professional air freight handling since 2007. ...
-
PT Correctional Officer
2 weeks ago
Young Broadcasting of Sioux Falls, Inc. Brookings, United StatesPosting: · #24-10 · Posting Type: · Internal & Open Announcement · Closing Date: · Continuous posting · Starting Wage: · $23.70/hour · Part Time Position · Application Procedures: · Interested individuals are encouraged to apply by submitting a Brookings County · applicatio ...
-
PT Correctional Officer
1 week ago
Brookings County Brookings, United StatesJob Description · Job Description · Posting: · #24-10 · Posting Type: · Internal & Open Announcement · Closing Date: · Continuous posting · Starting Wage: · $23.70/hour · Part Time Position · Application Procedures: · Interested individuals are encouraged to apply by submi ...
-
PT Correctional Officer
2 weeks ago
Young Broadcasting of Sioux Falls, Inc. Brookings, United StatesPosting: · #24-10 · Posting Type: · Internal & Open Announcement · Closing Date: · Continuous posting · Starting Wage: · $23.70/hour · Part Time Position · Application Procedures: · Interested individuals are encouraged to apply by submitting a Brookings County · appli ...
-
PT Correctional Officer
1 week ago
Brookings County Brookings, United StatesJob Description · Job DescriptionPosting: #24-09 · Posting Type: Internal & Open Announcement · Closing Date: Continuous posting · Starting Wage: $23.70/hour · Part Time Position · Application Procedures: Interested individuals are encouraged to apply by submitting a Brookings ...
-
Director of Events
3 weeks ago
Dacotah Bank Center Brookings, United StatesOak View Group · is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influentia ...
-
Customer Service Representative
6 days ago
Fortune Brands Brookings, United StatesCompany Description · At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, h ...
-
Consumer Service Representative
2 weeks ago
Fortune Brands Brookings, United StatesCompany Description · At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, h ...
-
Director of Events
1 week ago
AEG Brookings, United StatesIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Overview · Utilizing independent judgment, the Director of Events is primarily responsible for overseeing a ...
-
Director of Events
6 days ago
Oak View Group Brookings, United StatesOverview: · Utilizing independent judgment, the · Director of Events · is primarily responsible for overseeing all aspects of post-booking stage service delivery methods. Directs, manages, supervises and coordinates the activities and operations of Event Services functions assu ...
-
Director of Events
3 weeks ago
Oak View Group Brookings, United StatesOverview: · Utilizing independent judgment, the Director of Events is primarily responsible for overseeing all aspects of post-booking stage service delivery methods. Directs, manages, supervises and coordinates the activities and operations of Event Services functions assuring ...
-
PT Correctional Officer
1 week ago
Brookings County Brookings, United StatesJob Description · Job DescriptionPosting: #24-10 · Posting Type: Internal & Open Announcement · Closing Date: Continuous posting · Starting Wage: $23.70/hour · Part Time Position · Application Procedures: Interested individuals are encouraged to apply by submitting a Brookings ...
-
General Application
1 week ago
South Dakota State University Foundation Brookings, United StatesDo you want to be a part of an organization that makes an impact? Do you wish to join a team who is excited about supporting higher education and our future leaders? The South Dakota State University Foundation is a a 501(c)(3) nonprofit organization that cares about their employ ...
-
RN Case Manager
2 weeks ago
Samuel Contract Staffing Brookings, United States Full timeJob Title: RN Case ManagerLocation: Brookings, Oregon · Company: Our client is a reputable home health & hospice agency committed to providing compassionate care to individuals and families in the comfort of their homes. · Position Overview: We are seeking a dedicated and experie ...
-
Director of Events
1 week ago
teamworkonline Brookings, United StatesOverview · Utilizing independent judgment, the Director of Events is primarily responsible for overseeing all aspects of post-booking stage service delivery methods. Directs, manages, supervises and coordinates the activities and operations of Event Services functions assuring th ...
-
Route Sales Specialist
3 weeks ago
Bimbo Bakeries USA Brookings, United States Full timeRoute Sales Specialist · req38663 · Employment Type: Regular · Location: BROOKINGS,SD · Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmanns or Marinela cake or donut? If the answer is yes, th ...
Call Center Representative - Brookings, United States - Mediacom Communications
Description
Located in Brookings, SD
Position:Customer Sales & Service Representative I, Front Counter (Non-Retail)
Who we are:
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team
Position Overview:
Provide a positive in-person customer experience in a prompt and professional manner related to the customers' needs and questions. Perform direct customer support for all customers consistent with Mediacom's policies and procedures.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer: W hen making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
#LI-Onsite
