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Director of Events - Brookings, United States - Dacotah Bank Center
3 weeks ago
Description
Oak View Groupis the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
More information , and follow OVG onFacebook,Instagram,Twitter, andLinkedIn.Overview
Utilizing independent judgment, the
Director of Events
is primarily responsible for overseeing all aspects of post-booking stage service delivery methods.
Directs, manages, supervises and coordinates the activities and operations of Event Services functions assuring the highest quality service program to assure rebooking of events.
Provides highly responsible staff assistance to the General Manager.This role will pay a salary of
$55,000 to $65,000 .
For FT roles:
Benefits:
Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
job expires 7/31/2024About the Venue
The
Dacotah Bank Center
is an international award-winning Venue of Excellence and one of South Dakota's premier live entertainment facilities.
With a 30,000-square-foot arena, top-notch banquet and conference rooms, and in-house catering, the Dacotah Bank Center is a gathering place for cultural, educational, and recreational events.
Every aspect of event management can be handled by a passionate team committed to making each event a spectacular reality.
The venue is located in Brookings, home of South Dakota State University (the largest higher-ed institution in the state), infusing the city with a vibrant spirit supported by an active community.
ResponsibilitiesOversee event management activities for all facility events
Direct, coordinate and oversee the activities of employees engaged in providing event coordination, telecommunications, technical support, audio-visual services, food & beverage, event security, fire regulation compliance, exhibitor services, and overall client satisfaction during events
Recruit, interview, select, train, motivate and evaluate Event Managers; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
Exercise direct supervision over Event Managers, Event Coordinators and Event Staff
Prepare departmental annual budget; recommend capital improvements; control and monitor departmental expenditures; assist in preparation of estimated revenues for facility budget
Consult with exhibit managers, promoters, convention representatives, and others concerning physical set-up needs and requirements for licensed areas; prepare work orders and cost-estimates accordingly
Inspect facilities to ensure they are being maintained properly for events
Develop crowd management and event staffing plans and supervise event staff during events
Ensure accuracy in computing of costs for post-event billing of services and equipment rental charges
Review and approve final billing to facility users prior to settlement or release of invoice
Work closely with the general public by monitoring services provided and addressing complaints in a timely manner
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
Conduct planning and operational meetings as required to ensure smooth coordination of event activities
Track, record and report labor allocations in all areas of functional responsibility for purposes of forecasting, benchmarking and budgeting
Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all event related programs and activities
Prepare and present regular staff reports and other related correspondence
Work with other department directors in a variety of tasks
Conduct a variety of industry operational studies; recommend modifications to service delivery methods and operational policies and procedures as appropriate
Interpret and apply all relevant federal, state and local regulations
Serve as Event Manager as needed
Routinely serve as Manager on Duty
Qualifications
Minimum of 5 to 7 years of increasingly responsible experience in event management in an arena, stadium, convention center or other multi-purpose public assembly facility
Supervisory experience required
Bachelor's degree or better from an accredited college or university
Possession of, or ability to obtain a valid CPR certificate
Possession of, or ability to obtain a valid state driver's license
Knowledge of customer service practices
Knowledge of crowd control
Ability to prepare, track, control and analyze budgets
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.
Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity.
We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Job Type:
Full-time
Pay:
$55, $65,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Weekends as needed
Work Location:
In person
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