Customer Advisor - Oakland, United States - Oceanic Solutions

Description

Job Introduction

We are currently seeking a Customer Service Representative (m/f/d) for our client in Leipzig, with the option to work from home. We need someone who can enchant our customers with a smile over the phone.

Your Benefits

• A secure job with a permanent contract in full-time or part-time
• Timely salary payments
• At least 25 days of vacation to recharge your batteries
• Comprehensive training and regular coaching for your personal development
• Home office option after successful training
• Excellent public transportation connections with financial support for a job ticket
• Works council
• Company health management (massage rooms, weekly sports events, fruit and vegetable days, water, and more)
• Capita Plus-Benefit program for more net income
• Extensive shopping and dining options just 2 minutes away

Your Responsibilities

• You will make return calls and inform customers about the status of their existing issue
• You will provide information about the estimated time of resolution and offer alternative solutions if necessary

Your Profile

• You are motivated and have a strong focus on customer service
• You are articulate, expressive, and