- Oversees the day-to-day management of outpatient clinic(s), and other wound care continuum programs, as applicable.
- Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes
- Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.
- Facilitates the flow of information and maximizes effective communication throughout the program.
- Prioritizes responsibilities and directs the work of the Center's clinical staff and non- clinical staff.
- Collaborates with other health care providers across the wound care continuum, Wound Care Center (WCC) Providers, and Medical Director regarding clinic and patient needs.
- May function as a Documentation Assistant (scribe) in accordance with Healogics policy
- Manages and coordinates the revenue cycle for Healogics and for the hospital partner, as appropriate.
- Stays current with reimbursement changes, providing physician and staff updates and education as needed.
- Reviews key financial reports, identifies key indicator trends and develops plans to implement best practices to ensure fiscal responsibility.
- Tracks and reports all ancillary revenues generated by the program.
- Manages costs through appropriate utilization and management of labor and supply across the wound care continuum.
- Works with Healogics support team to complete financial reviews and presents results to hospital leadership.
- Works directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans and works with the same group and the hospital physician liaison to plan, coordinate, and execute activities directed toward increasing patient referrals to the Wound Care Center (WCC)(s).
- Works collaboratively, as part of a multi-functional team, to best determine key target referral sources, and develops a systematic approach to build those customer relationships and increase Wound Care Center (WCC) referrals.
- Maintains, monitors and updates the list of Physician Practices within a given radius of the hospital on an ongoing basis.
- Visits Physician Practices and interacts with key physicians to provide awareness of the Wound Care Center (WCC) program, using educational marketing materials. Also documents all physician office interactions, as well as the visits with the Physician Practices in the Healogics Customer Relationship Management (CRM) system.
- Communicates on a regular basis with the (C)DO and/or (C)VPO and the hospital executive sponsor regarding goals, targets, and other relevant referral development information, as needed.
- Implements and manages a continuous Wound Care Center (WCC) Performance Improvement Program (PIP) and strives to meet Wound Care Center (WCC) quality indicators.Ensures program is integrated into the partner hospital's PIP program.
- Participates in hospital committees as appropriate and ensures timely and accurate documentation in the patient record and outcomes database.
- Monitors patient, referring physician and customer satisfaction.
- Ensures that Patient Safety Guidelines are followed, that Healogics employees complete all annual requirements, including compliance requirements, and creates an environment that promotes the escalation of compliance concerns as appropriate.
- Is responsible for coordinating the clinical activities and directing the work of the clinical staff. This includes patient care assessment, patient care planning and implementation, and working on patient care quality improvement. The CPD partners with the for review of clinical practice.
- As needed, serves as case manager to a group of wound care patients, to include specific assessments and direct patient care according to protocols and procedures, clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management.
- Performs hyperbaric related duties, as needed, upon completion of the Healogics Hyperbaric training.
- May perform hyperbaric safety director duties after completing the required Healogics hyperbaric safety director training
- Maintains excellent relationship with hospital client and continuously seeks to understand needs, confirm goal alignment and demonstrate value proposition.Identifies the hospital strategic goals and objectives and manages the program to achieve those goals, while remaining compliant with all Healogics operations standards. Works effectively and seamlessly at all levels within the partner hospital.Participates in hospital department/management meetings and actively participates in Hospital communication activities.
- Builds and develops effective working relationships with wound care program providers, clinical and support staff.Encourages all program staff to provide excellent customer service to members of other hospital departments.
- Current Registered Nurse (RN) license to be maintained throughout the duration of employment in this position
- Bachelor's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing/community education in the healthcare industry or clinical operations experience
- OR Associate's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 2 or more years of marketing/community education in the healthcare industry or clinical operations experience
- OR 4 years or more years of marketing/community education in the healthcare industry or clinical operations experience
- Management experience preferred
- Demonstrated competency in BLS (Basic Life Support)
- Demonstrated knowledge of regulatory/accrediting requirements for healthcare organizations
- Proficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)
- Strong interpersonal, verbal and written communication skills, to include group presentation skills
- Strong analytical and quantitative skills
- Strong customer service and follow-up skills
- Strong organization, time management skills and ability to multi-task in a fast-paced environment
- Leadership and teaching skills
- Strong relationship building and influential skills
- Strong team building and motivational skills
- Ability to work with Healogics and hospital management.
- Budget and strategic planning skills
- Ability to travel overnight
- Being in a stationary position for extended periods of time (4 hours or more)
- Viewing computer screen for extended periods of time (4 hours or more)
- Keying frequently on a computer for 4 hours or more
- Moving about
- Close, distance and peripheral vision
- Reading
- Communicating
- Writing
- Lifting/moving items up to 75 pounds with equipment assistance
- Pushing/pulling
- Bending/stooping
- Reaching/grasping/touching with hands
- Traveling distances (car, airplane, etc.)
- Detecting sounds by ear
- Color perception
- Normal office environment
- Primarily indoors environment
- Patient care environment
- Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc)
- Exposure to mechanical equipment
- Proximity to moving objects
-
Clinical Director
1 week ago
East Point Recovery Centers NH, LLC Concord, United StatesEast Point Recovery Centers NH, LLC is a Substance Use Disorder PHP / IOP program for adults. We are searching for a highly motivated Clinical Director that has experience working with substance use disorder patients. · Start Date: ASAP · Multiple shifts available... · Monday-Fri ...
-
Infant/toddler Teacher
4 days ago
Whitehouse Early Learning Center Strafford, United States**Summary** · The Associate Teacher supports the Teachers and the Director by helping to create a caring and safe environment for the children and assisting in activities to improve the overall care and quality of education. She must be able to communicate, listen and work well w ...
-
Director of Clinical Support
2 weeks ago
Granite VNA Concord, United States· Position Overview · Reporting to the VP of Home Care, the Director of Clinical Support is responsible for the day to day operational management of the paraprofessionals, clinical triage, telemonitoring staff and virtual visit nurse teams. Responsibilities include supervision a ...
-
Director of Clinical Support
2 weeks ago
Granite VNA Concord, United States· Position Overview · Reporting to the VP of Home Care, the Director of Clinical Support is responsible for the day to day operational management of the paraprofessionals, clinical triage, telemonitoring staff and virtual visit nurse teams. Responsibilities include supervision a ...
-
Director Clinical Services
3 days ago
Rockingam Peel Group Rockingham, United States· Director Clinical Services Salary: MP Year 1-9 $336,466 - $427,886 (inclusive of base salary and applicable allowances) Location: Rockingham Unit/Division: Clinical Services Work Type: Fixed Term - Full Time Position No: Closing Date: :00 PM Attachments: - · - · - · Rocking ...
-
Market Clinical Resource Director
4 days ago
Portsmouth Regional Hospital Portsmouth, United StatesDescription · This position is incentive eligible. · IntroductionDo you want to join an organization that invests in you as a Market Clinical Resource Director? At Portsmouth Regional Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to suppo ...
-
RN Office Manager Field RN
5 days ago
Geisinger Home Health Berwick, United States Full timeWe are hiring for a RN Patient Care Manager Hybrid RN position. · At Commonwealth Home Health of Berwick, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each ...
-
lpn
1 day ago
BAYADA Home Health Care Berwick, United StatesWe are hiring LPNs BAYADA nurses enjoy FlexibilityWork-life balanceStrong communication and supportRespect and appreciationMeaningful 1:1 care You decide when, where and how you want to work. BAYADA Offers Our LPNs: · Flexible scheduling based on your preferences - you decide wh ...
-
Emergency Medical Technician-1
1 day ago
Geisinger Berwick, United StatesJob Title: Emergency Medical Technician-1 · Location: Berwick, Pennsylvania · Job Category: Patient Support, Nursing and Nursing Support · Schedule: Rotation · Work Type: Full time · Department: Central Region Emergency Medical Services Team · Date Posted: 05/14/2024 · Job ID: R ...
-
Study Assistant
2 weeks ago
Skyline Solutions South Berwick, ME, United States FreelanceSouth Berwick, ME is home to one of the largest and most advanced university hospitals in Germany and Europe. With 49 specialized clinics, departments, and institutes, along with excellent research and teaching, we provide patient care at the highest medical level. This is made p ...
-
HCA Physician Services Portsmouth, NH, United States Full timePathology Anatomic and Clinical · On behalf of the New Hampshire HCA hospitals, we invite you to consider joining our very successful Pathology practices in Portsmouth and Derry, New Hampshire. Market Medical Director will oversee the regional lab and pathology operations of Por ...
-
Licensed Mental Health Clinic Director- Outpatient
20 hours ago
Ellie Mental Health - 189 Portsmouth, United StatesJob Description · Job DescriptionInnovative and Revolutionary. Do these empowering words describe you? Are you motivated to run your own mental health practice without the expense of having to invest in start-up costs? This is your opportunity to oversee a new, locally owned Elli ...
-
HCA Physician Services Portsmouth, NH, United States Full timeSpecialization: Pathology Anatomic and Clinical Job Summary: On behalf of the New Hampshire HCA hospitals, we invite you to consider joining our very successful Pathology practices in Portsmouth and Derry, New Hampshire. Market Medical Director will oversee the regional lab and p ...
-
Physiotherapist to treat leg pain
4 days ago
beBee Handyman Rancho Mesa Verde, AZ, United States FreelanceI am in need of a Physical Therapist service with the following characteristics in Rancho Mesa Verde, AZ:Type of required physical therapy · Treatment for pain · Body part(s) to be treated · Legs · Is this service sought after a medical professional's recommendation? · No · Locat ...
-
beBee Handyman Yuma Proving Ground, AZ, United States FreelanceI am in need of a Physical Therapist service with the following characteristics at Yuma Proving Ground, AZ:Type of required physical therapy · Treatment for pain · Body part(s) to be treated · Back, neck, shoulder, arms · Is this service sought after a medical professional's reco ...
-
MDS Coordinator
1 week ago
Genesis Healthcare Rochester, NH, United StatesRochester Manor seeks a full time MDS Coordinator · 1 year experience in MDS plus 1 year experience in LTC required · Genesis is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional ...
-
University of New England Biddeford, United StatesThe Assistant Athletics Director will be responsible for the Athletic Departments Compliance (NCAA and Institutional) and Business. · - This position will be a member of the Athletics Department leadership team and is expected to demonstrate a commitment to actively fostering a w ...
-
Assistant Coach Women's Hockey
1 week ago
University of New England Biddeford, United StatesThe Assistant Coach will be responsible for assisting the Head Coach in all aspects of planning, developing, and coaching the women's ice hockey within the rules of the University of New England and NCAA Division III rules and regulations. The assistant coach will assist with for ...
-
Physical Therapy Director
2 days ago
Concentra Concord, United StatesOverview: · Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a tim ...
-
Medical Records Coordinator
2 days ago
Muir Home Health Concord, United StatesAt **Muir Home Health**, we believe that home healthcare is more than just a service - it's a commitment to enhancing the quality of life of every individual we serve. Nestled in the heart of the vibrant East Bay area of California, we are on a mission to revolutionize the way ho ...
Program Director-Clinical RN Required - Rochester, NH, United States - Healogics, LLC.
Description
The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.Think you are a great fit? Learn more about this role here:
Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships
The Clinical Program Director is responsible for the management and the strategic growth of the Wound Care Program and other wound care continuum programs for the assigned area of responsibility. This position is responsible for the complete oversight of the Wound Care Center (WCC), to include the following functions: day-to-day center operations, staff management, financial management, quality/performance improvement, community education, and clinical functions oversight. The Clinical Program Director is also responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between Healogics and the hospital.
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.
Essential Functions/Responsibilities: (Percentage time shown in parenthesis next to each function)
Manages the Center's Operations (20%)
Performs Financial Management (10%)
Required Education, Experience and Credentials:
This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.
If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the "Jobs Hub".