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Fremont

    motor vehicle representative - Alameda County, United States - State of California

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    Description

    Job Posting: Motor Vehicle Representative

    Department of Motor Vehicles

    JC Motor Vehicle Representative
    MOTOR VEHICLE REPRESENTATIVE

    $3, $5,117.00 per Month

    Final Filing Date: 5/24/2024

    Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

    Job Description and Duties

    This position is located at the Hayward Field Office in Hayward.

    Want to get started in state service? Motor Vehicle Representative is an entry-level position to state service. The State of California offers its employees generous benefits that may include CalPERS retirement and retirement savings plans (401k and 457), health and dental insurance, and access to long-term disability and long-term care insurance. The Department of Motor Vehicles (DMV) offers career opportunity and growth for customer service champions seeking to make a difference in state service. Serving as the first impression for government service takes a special individual - are you the one?

    The DMV is responsible for licensing drivers, registering vehicles, securing identities, and regulating the motor vehicle industry. If you are looking for a rewarding career in public service and want to make an impact improving the safety and environment of California communities, the DMV invites you to apply for the Motor Vehicle Representative position.

    We are looking for motivated and enthusiastic candidates who are experienced in delivering stellar face-to-face customer service with a positive, can-do attitude for a fast-paced public contact position. The duties of the position include: cashiering, data entry, the ability to provide verbal, written, and technical assistance pertaining to the licensing of drivers, issuance of identification cards, vehicle registration, and occupational licenses, in a courteous and efficient manner. Dependability and punctuality are essential.

    Desirable skills and ideal characteristics for the position include:

  • Bring a can-do attitude to work with colleagues and our customers
  • Take pride in their work, exhibit initiative, and handle varied tasks simultaneously
  • Demonstrate sound decision-making
  • Strive for positive interactions and team-building
  • Thrive working independently and as part of a team to resolve customer needs
  • Well-developed interpersonal skills including sensitivity, emotional maturity, customer first attitude, a strong work ethic, patience and flexibility
  • All eligible applicants may apply; however, hiring preference will be given to current permanent full-time Motor Vehicle Representative (MVR) intra-agency transfer applicants or eligible permanent intermittent MVR applicants through the Post and Bid process. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.

    The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Salaries for part-time and/or intermittent appointments may vary. Salaries are non-negotiable and are subject to the California Department of Human Resources salary rules. Moving and relocation expenses will not be reimbursed for this position.

    To be considered for this job vacancy, Post and Bid applicants must indicate "Post and Bid" and all applicants must indicate the Job Control/Code (JC) number and position number(s) in the EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.

    Working Conditions

    The incumbent works in an office setting at a public counter. Requires daily use of a personal computer and related software applications at a workstation.

    Minimum Requirements

    You will find the Minimum Requirements in the Class Specification.

    Additional Documents

    Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • Post & Bid Geographical/Organizational Area:

    Field Operations Division - Statewide

    Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of , parcel delivery or courier service, or in person, as set forth in this announcement. Advertisement may be used for subsequent vacancies within 180 days.

    Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.

    Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.

    If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.



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