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    Storage Relief Manager - Chattanooga, United States - Highline Storage Partners

    Highline Storage Partners
    Highline Storage Partners Chattanooga, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionAre you passionate about helping others and customer service? Do you want to be part of a growing team in an exciting industry? Do you share these Core Values and Guiding Principles?
    • Great Leadership
    • Integrity & Honesty
    • Teamwork
    • Open Communication
    • Excellence
    • Accountability
    • Trust Building
    Then we want you on our team. Come work for a fast-growing, innovative, and dynamic self-storage company. We pride ourselves on a commitment to an employee-focused culture, world-class customer service, and hard work. We seek confident individuals with strong customer service, interpersonal, sales, collection, and telephone skills. We offer a competitive compensation package with medical, dental, vision, life insurance, and 401(k) benefits.
    The self-storage business is a fast-paced environment and our employees wear many different hats from sales and customer service representatives to marketing specialists and cleaning crew. Below is a list of duties that you will be responsible for:
    Duties (include but not limited to):

    • Daily operations of the facility

    • Standing up and greeting everyone when they walk in

    • Aiding customers in selecting the right size storage unit before each rental

    • Being able to accurately perform each storage rental and complete all appropriate paperwork correctly

    • Sell and maintain proper inventory for all merchandise

    • Maintaining accurate recording keeping of all customer accounts including but not limited to customer payments and notes.

    • Ability to maintain accurate bookkeeping records for daily bank deposits, receipts, payments, invoice processing per company policy

    • Working independently or with other team members at multiple locations

    • Conduct daily physical storage unit inspection; walk-thru, lock checks, confirm inventory availability and ensure spaces are secure and/or ready to rent

    • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience

    • Fulfilling monthly marketing targets such as calls, visit, emails, social media post and events in the community

    • Manage the collection of past due and delinquent accounts and preparing units for auction while staying compliant with the local storage lien law.

    Candidate Qualifications:

    • Previous experience in the self-storage, property management or other related fields is recommended

    • Valid Driver's License

    • Reliable Transportation

    • Successfully Complete Background Check, Drug Screening and Aptitude Test

    • Ability to Multitask and build rapport with tenants

    • Excellent written and verbal communication skills

    • Ability to learn new software systems quickly

    Physical Requirements:

    • Sitting/standing/walking for up to 8 hours per day and lifting to 30 pounds

    • Will walk approximately 50% of your day and will sit at a computer for 50% of your day

    • Must be able to maintain a clean work environment inside as well as units.

    • Must be able to view computer screen for long lengths of time

    Compensation:
    $17-$18/hour

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