Part Time Retail Store Associate - Phoenix, United States - 5.11 Tactical

5.11 Tactical

Verified Company

Phoenix, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

_"We are innovators who make purpose-built technical apparel, footwear, and gear for life's most demanding missions."_

5.11 Tactical has established itself as the fastest-growing and most well-known brand of tactical apparel, gear and functional products in the world.

Through a commitment to operator-led product innovation, quality and compelling value, 5.11 has developed a loyal following among some of the most demanding and discerning end-users of apparel and gear.

***: In order to accomplish this mission, we have an exciting opportunity as a part-time Retail Sales Associate at our retail store at
:2036 E Thomas Rd Ste 8, Phoenix, AZ 85016.
The Retail Sales Associate delivers a superior customer service experience that builds customer relationships and brand loyalty.

RESPONSIBILITIES:

DELIVER OVERALL BRAND EXPERIENCE

Demonstrates 5.11 Tactical's values and mission through customer service and brand experience
Maintains expert knowledge of products and services offered
Recovers and replenishes products on sales floor according to brand presentation standards
Processes merchandise shipments effectively
Provides an efficient and satisfying cash wrap experience
Assists in housekeeping duties to maintain a neat, clean, and professional store experience
Execute alteration fitting and customization orders (in selected stores only)

BUILD CUSTOMER RELATIONSHIPS

Maintains a 100% focus on the customer
Takes initiative to establish customer relationships and provide excellent service
Determines customer needs by asking openended questions ACHIEVE RESULTS
Accountable for individual sales goals and shows accountability for store goals
Expands a customer's purchase with additional products related to their specific needs
Works well with team members to ensure store success
Maintains an awareness of Loss Prevention practices
Communicates ideas and concerns to the Leadership Team

QUALIFICATIONS:

To perform the job successfully, an individual should have the following credentials:

Demonstrates the ability to engage customers with a positive and friendly attitude

Strong computer skills

MS Office Suite and ability to operate a retail POS system
Possesses desire to become an expert about products and educate customers
Exhibits comfort with contacting customers after the sale to build relationships
Schedule flexibility to include evenings and weekends

Our Values:

At 5.11 we embrace a high energy culture built upon our values
of Service, Unity, Impact and Tenacity.

Service - At 5.11, we wear our passion for service on our sleeves: it is an honor to serve those who serve and people of all walks of life. With humility and great respect for our consumers and our roots, we take pride in our brand and engage with our communities. By championing the needs of our consumer, we fulfill the mission of a lifetime.

Unity - We build together—as one, global 5.11 family. Our individual abilities and diverse perspectives strengthen outcomes. We collaborate, taking a holistic view and listening actively. By communicating with intention, care, and clarity, we empower each other to reach new heights.

Impact - We have big ambitions, and they start and end with our consumer. With them in mind, we innovate for impact—we think big, think creatively and challenge norms. We foster curiosity and iterate, relentlessly pursuing solutions. For ultimate impact, we drive to disrupt for good.

Tenacity - We are tenacious in our pursuits and accountable to each other. This builds trust and the confidence to rise to any challenge. We have the courage to take risks and, no matter the outcome, we flex and adapt, always having each other's backs. We persist—determined to Always Be Ready.

5.11's practice is to hire at 18 years of age and older only
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)