Emergency Assistance Worker - Chicago, United States - The Salvation Army Central Territory

The Salvation Army Central Territory
The Salvation Army Central Territory
Verified Company
Chicago, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description

THE SALVATION ARMY

NORTH & CENTRAL ILLINOIS DIVISION

The Salvation Army Blue Island Worship & Community Center

POSITION DESCRIPTION

POSITION TITLE:
Emergency Assistance Worker


LOCATION/DEPT:
The Salvation Army Blue Island Worship & Community Center


REPORTS TO (TITLE):Corps Officer(s)


FLSA CATEGORY:
Non-Exempt


STATUS TYPE:

RFT

OUTCOMES
Interviews and assists persons, who come to the Corps requesting emergency and/or temporary financial assistance. Provides assessment and develops service plans to address current or future needs. May provide material assistance based on available resources.

Provides information and referral for additional or more appropriate services to meet the unmet needs of individuals and families served through the Emergency Assistance Program.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Direct Client Services

  • Interview persons, requesting assistance, to assess their needs. Obtains background information from the client and makes assessment.
  • Develop a service plan with the individual or family to identify service needs and goals. Collaborates with area agencies involved with clients in implementing service plans.
  • Grants material assistance based upon need and as a part of a total service plan. Verifies eligibility. Documents income, expenses, and family size.
  • Distributes inkind or financial aid according to Emergency Assistance Program Policies & Procedures Manual, (i.e. clothing, food, household furnishings, vouchers for rent/utilities, etc.).
  • Distributes utility assistance, according to established "Share the Warmth," "_Sharing"_ and other existing program policies.
  • Other area agencies/services
  • Homeless Shelters, etc.
  • Other corps services (i.e. Head Start, etc.)
  • Other Salvation Army services for longerterm help (i.e. Salvation Army Evangeline Booth Lodge, Family & Community Services, Harbor Light Center, etc.)
  • Build relationships with our partners, organizations, businesses, and potential friends. Keep an updated list of local resources which is available at the Front Desk.
  • Maintains concise comprehensive written case records on all clients requesting assistance, including FEMA, utility assistance programs, rental assistance, clothing/coat vouchers, and seasonal Christmas assistance. Consistently updates the interviewer's notes on the client database. The interviewer's notes include assessment, service plan, assistance given, and referrals made.
  • Oversee the Food Pantry Program.
  • Receive required or proper training for Salvation Army social services programs
(ie:

GCFD training, DHQ/THQ Social Services Workshops, and others as assigned).

  • Actively search and write grants that could benefit TSA.

Record Keeping

  • Create and update client files and input data into the SIMS database.
  • Maintain all necessary statistics and data with ontime monthly submission of statistics to Corps Officer(s).
  • Complete required reports and submit them on a timely basis.

Community Relations

  • Attends appropriate social service provider network meetings (i.e. pantry network, Wholefoods, ChickfilA, GCFD, Hunger resources, Operation Homefront, etc.).
  • Distributes Emergency Assistance Program Intake Policy to agencies, churches, and schools, and interprets policies and services as needed.
  • Attends emergency service workshops sponsored by various agencies.
  • Food Pantry
  • Secure and supervise volunteers in preparing food bags, shopping, restocking, etc.
  • Intake clients and shop with clients.
  • Keep the area clean and organized. Help with deliveries and restocking.
  • Attend yearly USDA meetings and prepare monthly signature sheet reports.
  • Assist with communication between partners (CEDA, GCFD, etc.)

Administration

  • Maintains and processes proper documentation for all FEMA expenditures.
  • Is responsible for the thoroughness and accuracy of daily and monthly Salvation Army casework statistics and additional program statistics, required by funding sources.
  • Meet with the Corps Officer & Office Manager to go over monthly allotment for social services (Clothing voucher, rental assistance, utility assistance, etc.).
  • Organizes time and manages job so that maximum service is given to clients and job performance meets corps quantitative standards.

Other Duties

  • Provide assistance, as needed, with Community events, Special events, Angel Tree, and Red Kettle Campaign. Find ways to connect clients to corps programs.
  • All other duties as assigned.

REPORTING RELATIONSHIPS
This position reports to the Corps Officer(s) and the office manager in the absence of the Corps Officers.

The Emergency Assistance Worker has the responsibility to:

  • Regularly attend consultation with the assigned Family Services social worker.
  • Engage in regularly scheduled group case consultations.
  • Comply with the Divisional Certification and Training Program.
  • Abide by the current covenant established between the Corps and Fam
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