Bilingual Program Manager - Washington, United States - The Platform of Hope

Description

is seeking applicants for the position of a full-time, salaried
Bilingual
Program
Manager. The
Program Manager will be an important enhancement to our 5- person team, preferably starting in
June 2024.

This person will work closely with our team of POH Program Managers to ensure care coordination for families and support administration, communications and programming as needed.

The Platform of Hope utilizes a hybrid model and expects the Program Manager to be available for in-person office days at least one day a week, as well as some additional hours on one Saturday a month and select weeknights.

Please note it is required that this person be bilingual in English and Spanish
.

Responsibilities:

• Establish supportive, professional relationships with all participant families
• Provide oneonone monthly coaching to portfolio of families (estimated 2025 families) to support the identification and pursuit of holistic goals across housing, education, finances, education, healthcare, etc., partnering with Program Managers and Program Administrator on care as needed
• Support families with referrals to services/ resources, including identifying emergency services as needed as well as cultivating familydriven, longterm solutions
• As part of the interdisciplinary team of care, participate in care conference as needed, respecting confidentiality while supporting participant movement towards goals
• Ensure /maintain all confidentiality agreements and "need to know" requirements (adhering to child abuse and neglect reporting and other requirements in support of the safety of families and the communities)
• Ensure appropriate documentation and coordination of oneonone monthly meetings
• Work with POH team to administer assessments to families and track program outputs
• Document program elements such as curricula, individual stories and group outcomes
• Attend weekly staff meetings to coordinate communications with families, workshops, referrals/ resources and ensure internal coordination
• Support the implementation of the programming agenda in partnership with POH team and partners
• Support the hosting of events, as needed, primarily the Family Saturdays (3rd Saturday of the month, mix of remote and inperson)
• Support in identifying/ cultivating families for leadership opportunities on Advisory Board and Planning Committee, as well as support coordination of their participation, as needed
• Identify affinity systems change campaigns
• Seek and recruit services from other partners for necessary services such as legal, employment as well as additional housing/early childcare/youth development/ health
• Participate in forums and coalitions to help raise POH profile and find opportunities to share family voices
• Support in evaluation plan for all families, including collection of all assessments in partnership with Program Coordinator (radar charts, socioemotional assessments, journal entries)
• Ensure recordkeeping on family issues in all relevant databases, as well as appropriate documentation of case notes and confidential materials;
• Assist team in tracking internal collection of benchmarks for the program (attendance at events, attendance for oneonone meetings, referrals to outside partners, etc).

Reporting Relationship and Schedule

The Program Manager will report to the Platform of Hope Executive Director but work closely with the other Program Managers and Program Administrator.

- however, we are willing to be flexible on schedule and hours so that the position works well for the employee Please note that, as per the policy of our fiscal sponsor Social Good Fund, this person must be fully vaccinated from COVID-19.


Position Status, Salary, and Benefits
This is a full time, 40/hours/week, salaried position starting at $60,000/year.

Benefits include health, vision, and dental insurance; short-term disability, long-term disability, and life insurances; paid vacation, sick leave and holidays.

The Platform of Hope is seeking a team member with the following required characteristics:

• Experience within the nonprofit sector and working with families of color-
• particularly Black and brown communities, including first generation immigrants
• A "family first" approach to providing services that centers communities in decision making and values families' innate knowledge and abilities, upholding families' dignity and selfdetermination as core pillars
• An emphasis on trust and authentic relationshipbuilding with families, with compassionate and nonjudgmental approach
• Ability and willingness to commit to assessment plan and documentation as well as respect for confidentiality
• Openness and approachability, with ability to connect to people of diverse backgrounds
• Deep analysis of systems of oppression and interest in antiracism work
• Ability to work remotely, with ability or/ commitment to learn utilizing zoom calls and google drive (POH will