Admitting Specialist - Hopedale, United States - Hopedale Medical Complex

Hopedale Medical Complex

Verified Company

Hopedale, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Admitting/Registration Clerk

HMC Offers:

Nursing Scholarships
Loan Forgiveness
Tuition Reimburse
Excellent benefits
Quality childcare located in Hopedale
Wellness Center membership
401(k) plan with employer match

Employee Daycare Rates

Infants (6 weeks to 15 months) $133 weekly, $27 daily
Toddlers (15 months to 2 yrs) $126 weekly, $26 daily
2 years to 3 years $119 weekly, $25 daily
4 years to 5 years $112 weekly, $23 daily

Job Preview
The Admitting/Registration Clerk is a patient's first point of contact at the hospital.

Must be able to handle the duties of both a receptionist and medical secretary, signing in people and dealing with their personal information.

Admitting/Registration Clerk particularly need the skills to collect and organize information to keep the flow of patients running smoothly.

Responsibilities

Greet all patients and answer all incoming phone calls, promoting quality customer service.
Record patient demographic information, insurance, and billing information into the CPSI computer system; research missing information and obtains signatures on required forms.
Counsel patients and families regarding financial issues such as insurance.
Provide information to the patient/representative about billing, complaint process, patient rights and visiting hours. Distribute hospital specific literature.
Collect and record payments and/or forward information to the Patient Accounts Department personnel.
Maintain orders sent to the hospital by referring offices.
Compile an estimate of patient payment responsibility for their services and communicate this information to the patient.
Is familiar with the HMC payment policies and various options for payment and the financial assistance program.
Screen calls to ascertain nature and urgency of inquiry.
Keep the waiting area orderly throughout the day.
Order and maintain supplies as required.
Treat patients and their families with respect and dignity.
Ensure confidentiality of patients' information
Performs other related work as required or requested.

Background and Drug screen Disclaimer:

All HMC employees are required to pass a Federal and State background check and pass a drug and alcohol test.

We test for illegal and legal substances, including marijuana.

Requirements:

High school diploma or the equivalent is required.
Some college coursework is preferred.
Experience in medical office reception is required.
Knowledge of medical terminology is required.
Awareness of patient registration and documentation procedures is required.
Strong telephone communication skills, often in stressful situations, are required.
Ability to analyze and solve problems are required.
Proficiency with personal computers and Microsoft Office Suite is required.
Ability to type 3545 wpm is preferred.
Good verbal and written communication skills are required.
Knowledge of basic insurance procedures and documentation of thirdparty medical insurance payers is required.
Ability to work independently with only general supervision is required.
Flexibility, organizational skills, and ability to function well under stress are required.