- Welcome guests with a smile that sets the tone for their stay – friendly, relaxed, and inviting.
- Assist guests with information about local hotspots, hidden gems, and hotel services.
- Manage room reservations, modifications, and cancellations.
- Turn challenges into opportunities, resolving guest issues with patience and a can-do attitude.
- Collaborate with the behind-the-scenes team to ensure guest requests are met.
- Contribute your valuable insights in team meetings and daily huddles to elevate our service game.
- You've got a knack for customer service, honed through past experiences, preferably in hospitality.
- Your communication is clear, friendly, and professional.
- Attention to detail is your strong suit; no request slips through the cracks.
- Technology doesn't intimidate you – you're comfortable with reservation software and basic systems.
- Pressure is just another part of the job – you stay cool under all circumstances.
- Your schedule flexibility means you're open to varied shifts, weekends, and holidays.
- A high school diploma or equivalent is your foundation; any hospitality education is a plus.
- Competitive compensation that recognizes your star quality.
- Comprehensive medical and dental benefits for full-time team members, available Day 1.
- Paid time off (PTO) and holiday pay to maintain work-life balance.
- Shine bright with our Team Member Recognition Program.
- Incentive plans available to all departments to reap the rewards of your exceptional performance.
- Opportunities for growth and development in a thriving hospitality environment at Parks Hospitality Group.
- Access to special discounts on stays and dining – share the love with friends and family
-
Front Desk Agent
2 weeks ago
Marriott International, Inc Jere Baxter, United StatesJob Number · Job Category Rooms & Guest Services Operations · Location The Inn at Opryland A Gaylord Hotel, 2401 Music Valley Drive, Nashville, Tennessee, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITI ...
-
Front Desk Agent
2 weeks ago
Omni Hotels & Resorts Nashville, United States Part timeOmni Nashville Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts If you love hospitality, and have a passion to serve others then you'll love working with the Omni Nashville Hotel Front Desk, Agent, Part Time, ...
-
Front Desk Agent
2 weeks ago
Hyatt Hotels Corporation Nashville, United StatesFront Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience Front Desk, Agent, Office Ass ...
-
Front Desk Agent
2 weeks ago
Omni Hotels & Resorts Nashville, United StatesOmni Nashville Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts If you love hospitality, and have a passion to serve others then you'll love working with the Omni Nashville Hotel Front Desk, Agent, Omni, Hotel ...
-
Front Desk Agent
3 weeks ago
Soho House & Co. Nashville, United StatesThe role... · At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balanci ...
-
Front Desk Agent
1 week ago
Embassy Suites Nashville Downtown Nashville, Tennessee, United States PermanentProperty Description: · Embassy Suites by Hilton Nashville Downtown, located in the heart of Music City, is looking for talented individuals to join our team As a job applicant, you'll have the opportunity to work in a premier, all-suite hotel that offers exceptional service and ...
-
Front Desk Agent
1 day ago
Loews Hotel & Resorts Nashville, United StatesWelcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from guests. Provide check cashing and foreign currency co Front Desk, Agent, Hotel, Ski ...
-
Front Desk Agent
2 weeks ago
Davidson Hospitality Group Nashville, United StatesEmbassy Suites by Hilton Nashville Downtown, located in the heart of Music City, is looking for talented individuals to join our team As a job applicant, you'll have the opportunity to work in a premier, all-suite hotel that offers exceptional service and amenities to our guests. ...
-
Front Desk Agent
2 weeks ago
Westmont Group Nashville, United StatesThe Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. · This descri ...
-
Front Desk Agent
1 day ago
Loews Hotels Nashville, United StatesFront Desk Agent · Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the citys most renowned attractions, Nashville is never short on things to see and do. Welcome to our ...
-
Front Desk Agent
3 weeks ago
Marriott International Inc Nashville, United StatesJob Number · Job Category Rooms & Guest Services Operations · Location Sheraton Grand Nashville Downtown, 623 Union Street, Nashville, Tennessee, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · Additiona ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Nashville, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Agent
3 weeks ago
Marriott Nashville, United StatesJob Number · Job Category Rooms & Guest Services Operations · Location Sheraton Grand Nashville Downtown, 623 Union Street, Nashville, Tennessee, United States · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · Additional Information: Thi ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Nashville, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Agent
2 weeks ago
Ballantyne Golf Resort Nashville, United StatesFront Desk Agent at Conrad Nashville · Through bold design and purposeful service, Conrad Nashville gracefully blends urban sophistication with refined elegance to create a luxury retreat within the bustle of the city. With an emphasis on top-tier service, standout amenities and ...
-
Front Desk Agent
2 weeks ago
La Quinta Nashville - South Nashville, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
-
Front Desk Agent
4 weeks ago
Image Hotel Management New Hope, United StatesJob Description · Job DescriptionGreet guests in a courteous and professional manner and ensure exceptional guest service is delivered at the front desk · Register guests, collect payments, provide room assignments, make changes, and accommodate special requests whenever possible ...
-
Front Desk Agent
2 weeks ago
Marriott International Nashville, United StatesAdditional Information Full Time hours - Mainly Day Shift (7am-3PM) and some evening shifts (3PM-11PM), starting pay: $17.70/hr · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Nashville Downtown, 170 4th Avenue North, Nashville, Tennessee, Unit ...
-
Front Desk Agent
2 weeks ago
Highgate Hotels Nashville, United StatesHourly · Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing C ...
-
Front Desk Agent
2 weeks ago
Nashville Hospitality Concepts Nashville, United StatesEssential Duties and Responsibilities: · Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all and maintaining a calm, professional environment at all times. · Supervises and for F/O attendant, , Bell C ...
Front Desk Agent - Franklin, United States - Tru by Hilton Franklin
Description
Job Description
Job DescriptionAbout Us:
The Tru by Hilton Franklin Cool Springs Nashville is within quick access of I-65 and located 10 minutes from downtown Franklin and 25 minutes from Nashville. The hotel is close to several local corporations, Cools Springs Galleria, and plenty of great restaurants. The hotel is located at 1001 Knoll Top Lane, Franklin, TN
The Role:
As a Front Desk Agent, you're not just handing out room keys – you're creating memories for our guests. From warm welcomes to efficient check-outs, you'll be instrumental in making sure every detail of a guest's stay is perfect.
What You'll Do:
Your Skills and Style:
The Perks – What's in it for You:
Get to Know Us More:
The Tru by Hilton Franklin Cool Springs Nashville is owned and managed by Parks Hospitality Group. We were voted a Best Place to Work in 2022 and 2023. Learn more about us by visiting our website: .
Ready to Shine?
Step into the spotlight as a Front Desk Agent at Tru by Hilton Franklin Cool Springs Nashville. If you're ready to create exceptional experiences for our guests and be a key player in our hospitality story, click "Apply" to submit a brief application. Let's make every stay unforgettable together.