Maintenance Director - Austin, United States - CWS Apartment Homes

Mark Lane

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Mark Lane

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Description

CWS Purpose:
"Enhancing Lives the CWS Way"


CWS Values:
Honoring Our Word

  • Do what you say you will do._
  • Employ thoughtful and careful consideration when making a commitment.
  • Take ownership of your commitment.
  • Follow through on promises consistently.
Ethical Dealings are Paramount

  • Do the right thing all the time, every time._
  • Be open and honest in all situations, especially when it's difficult to be so.
  • Respect confidentiality and protect privacy.
  • Put other employees, residents, and investors before yourself.
  • Charge fair and appropriate fees to our investors.
A Respect for People

  • Treat others the way you want to be treated._
  • Use honest, thoughtful, and specific communication.
  • Be responsible for how you are heard.
  • Be transparent and inclusive.
  • Share information timely and consistently.
  • Have empathy — search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability

  • Bring value to our employees, residents and investors in a company designed for the long term._
  • Promote mindful spending.
  • Be efficient.
  • Be forward thinking.
  • Grow with courage.
  • Be team oriented.
A Demand for Excellence with a Sense of Urgency

  • Be intentional. Be _accurate_. Be _timely_. CARE._
  • Go above and beyond.
  • Get after it.
  • Hold yourself and each other accountable.
  • Inspect what you expect.
  • Communicate what matters most.
  • Delight the customer.CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
  • Make safety a top priority Ensure that the health, wellbeing, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
  • What's Your Purpose?
Lead | Enhance | Resolve

What You Will Do

  • Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
  • Quality Control: You will provide feedback to the team on their work, and aren't afraid to roll up your sleeves to help with work orders and projects.
  • Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
  • CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
What Your Day Consists Of

  • Lead maintenance team members
  • Embrace, engage, motivate and train team members
  • Prepare makeready apartments
  • Complete service requests
  • Maintain inventory and shop organization
  • Perform common area maintenance
  • Lead preventative maintenance program
  • Participate in resident satisfaction programs
  • Communicate with customers, residents, investors, vendors, leadership, and CWS team members
  • Lead and participate in the CWS Risk Management and Safety Programs
What You Bring To Us

  • High school diploma or GED (required)
  • Yardi software experience (preferred)
  • Microsoft Office and Outlook software experience (required)
  • EPA, HVAC I & II, CPO and local certifications (required)
  • Minimum 2 4 years previous fulltime work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
  • Possess a valid driver's license and current automobile insurance (required)
  • Own a basic set of hand tools (required)
  • Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
  • Basic computer skills
  • Able to adhere to company policies, procedures, and practices
  • Able to establish and maintain effective working relationships
  • Able to maintain a professional and ethical atmosphere
  • Possess supervisory/managerial skills
  • Able to perform work responsibilities at locations other than "home" property
  • Able to travel within major metropolitan areas and may be required to attend company functions in other cities
  • Able to respond to emergency calls outside of normal business hours

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