Jobs
>
Pittsburgh

    QA Associate Operations - Pittsburgh, United States - Integrated Resources

    Integrated Resources
    Integrated Resources Pittsburgh, United States

    4 weeks ago

    Default job background
    Description

    Job Title: QA Associate Operations
    Location: Pittsburgh, PA
    Duration: 4 Months (Possible for Extension)


    Shift Time: 8 AM - 4:30 PM Mon - Fri

    Pay range: $30 - $32/hr. on W2

    Job Description:

    · The Operations Quality Assurance Associate I will evaluate work completed by Operations agents aProductst program SOPs, WINs, business rules, and other program-related documents for adherence to expectations outlined in the documents.

    · The QA Associate must be able to use objective decision-making and critical thinking skills to determine whether audited work meets internal and external expectations.

    · The Operations Quality Assurance Associate will be a subject matter expert for their respective assigned business unit(s) and will utilize analytical skills to analyze data, processes, and workflows to provide insightful, actionable coaching for the Operations Agents.

    · Coach Operations agents (peer to peer) on areas of opportunity for improvement found during evaluations, collaborate with training for Operations agents (i.e., new hire, refresher, and nesting training)

    · Performs and documents results of all quality assurance evaluations on all operational products and services, including (but not limited to) benefit verification cases, patient assistance cases, software support calls/emails, inbound calls from patients or health care providers, data entry, etc.

    · Participates in internal, vendor, or client calibration meetings as required to address quality initiatives but does not lead them.

    · Identifies and escalates critical quality issues appropriately to senior management.

    · Assists with other QA-related functions and responsibilities as needed to meet department and company goals.

    · Availability to work occasional evening and/or weekend hours to meet company and departmental goals as the business need arises.

    · Auditing work completed by Operations agents.

    · Sending feedback to Operations leadership on agent performance

    · Attending meetings, helping with data analysis, and other duties as assigned.

  • Fabric Health

    Operations Associate

    1 week ago

    Fabric Health Pittsburgh, United States

    Job Description · Job DescriptionAbout Fabric Health: · Since our inception in 2021, we've been at the forefront of social impact, recognized by Fast Company and Forbes for our exceptional service to thousands of families. We're on a mission to change the way families access heal ...

  • University of Pittsburgh Medical Center

    Operations Analyst, Associate

    1 week ago

    University of Pittsburgh Medical Center Pittsburgh, United States

    UPMC Health Plan is seeking a full-time Operations Analyst, Associate to support the Medicare HCC Department. The team is based out of downtown Pittsburgh's US Steel Tower and this role will work in a hybrid structure. Occasionally travel throughout Western PA may be required as ...

  • At Home Stores LLC

    Store Operation Associate

    1 week ago

    At Home Stores LLC Pittsburgh, United States

    $13.00-$15.00/hour · The Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. · Key Roles and Responsibilities · Provides customers a positive shopping experience · Perf ...

  • ConnectiveRx

    QA Associate, Operations

    4 weeks ago

    ConnectiveRx Pittsburgh, United States

    The QA Associate, Operations serves as a liaison between customer service and quality to ensure that company and client quality control plans, standards, and expectations are being adhered · to in the function of the customer service and related teams. The incumbent will be requ ...

  • At Home Stores LLC

    Store Operation Associate

    2 weeks ago

    At Home Stores LLC Pittsburgh, United States

    Job Description · $13.00-$15.00/hour · The Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. · Key Roles and Responsibilities · Provides customers a positive shop ...

  • At Home Stores LLC

    Store Operation Associate

    2 weeks ago

    At Home Stores LLC Pittsburgh, United States

    Job Description · From $14.00-$15.00/hour · The Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. · Key Roles and Responsibilities · Provides customers a positive ...

  • At Home Stores LLC

    Store Operation Associate

    3 weeks ago

    At Home Stores LLC Pittsburgh, United States

    Job DescriptionFrom $14.00-$15.00/hourThe Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer.Key Roles and ResponsibilitiesProvides customers a positive shopping experi ...

  • UPMC

    Operations Analyst, Associate

    1 week ago

    UPMC Pittsburgh, United States

    UPMC Health Plan is seeking a full-time Operations Analyst, Associate to support the Medicare HCC Department. The team is based out of downtown Pittsburgh's US Steel Tower and this role will work in a hybrid structure. Occasionally travel throughout Western PA may be required as ...

  • University of Pittsburgh Medical Center

    Operations Analyst, Associate

    1 week ago

    University of Pittsburgh Medical Center Pittsburgh, United States

    UPMC Health Plan is seeking a full-time Operations Analyst, Associate to support the Medicare HCC Department. The team is based out of downtown Pittsburgh's US Steel Tower and this role will work in a hybrid structure. Occasionally travel throughout Western PA may be required as ...

  • Lasercare inc

    Operations Support Associate

    1 week ago

    Lasercare inc Kensington, United States

    **Overview** · Lasercare Inc., is a sales and service organization for TRUMPF Industrial Lasers. · This is a hybrid, part-time position, consisting of approximately 10-15 hours on site and 10-15 hours remote work per week. Minimum 20 hours, Maximum 30 hours per week. · Our office ...

  • TriState Capital Holdings, Inc.

    Sr Deposit Operations Associate

    5 days ago

    TriState Capital Holdings, Inc. Pittsburgh, United States

    Sr Deposit Operations Associate · Department: Deposit Operations · Location: Pittsburgh, PA · Job Title: Senior Deposit Operations Associate · Department: Deposit Operations · Location: Pittsburgh, PA · Summary of the Position: · The Senior Deposit Operations Associate manages th ...

  • Raymond James Financial

    Sr Wire Operations Associate

    1 week ago

    Raymond James Financial Pittsburgh, United States

    The Senior Wire Operations Associate will deliver high quality customer service and perform daily processing of financial transactions in a fast paced, time sensitive operations environment. The Senior Wire Operations Associate will conduct all aspec Operations Associate, Operati ...

  • goPuff

    Temporary Operations Associate, Pittsburgh

    1 week ago

    goPuff Pittsburgh, United States

    Pittsburgh, PA / Field Operations Hourly - Mid-Atlantic / Full Time/ On-site. Gopuff is looking for Operations Associates (O - As) to join the operations team. Directly reporting to a Site Leader, O - As play an essential role at Gopuff that requir Operations Associate, Operation ...

  • TriState Capital Holdings, Inc.

    Sr. Wire Operations Associate

    5 days ago

    TriState Capital Holdings, Inc. Pittsburgh, United States

    Sr. Wire Operations Associate · Department: Wire Operations · Location: Pittsburgh, PA · Summary of the Position: · The Senior Wire Operations Associate will deliver high quality customer service and perform daily processing of financial transactions in a fast paced, time sensiti ...

  • Raymond James

    Sr Wire Operations Associate

    1 week ago

    Raymond James Pittsburgh, United States

    TriState Capital Bank is an independent chartered bank subsidiary of Raymond James. Headquartered in Pittsburgh, PA, TriState Capital Bank provides premier private banking, commercial banking, and treasury management products and services to corporate, institutional, and high-net ...

  • Raymond James

    Sr Deposit Operations Associate

    1 week ago

    Raymond James Pittsburgh, United States

    TriState Capital Bank is an independent chartered bank subsidiary of Raymond James. Headquartered in Pittsburgh, PA, TriState Capital Bank provides premier private banking, commercial banking, and treasury management products and services to corporate, institutional, and high-net ...

  • KPMG

    Senior Associate, Account Operations

    3 weeks ago

    KPMG Pittsburgh, United States

    Business Title: Senior Associate, Account Operations · Requisition Number: · Function: Advisory · Area of Interest: · State: PA · City: Pittsburgh · Description: · Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organi ...

  • Community College of Allegheny County

    Associate Dean of Academic Operations

    2 weeks ago

    Community College of Allegheny County Pittsburgh, PA, United States

    Associate Dean of Business, Information Technology, and Professional Programs (Reg FT) · Position Title: Associate Dean of Business, Information Technology, and Professional Programs (Reg FT) · Department: Academic Affairs · Campus : College Wide · Additional Information: This ...

  • Highmark Health

    Associate Print Shop Operator

    2 weeks ago

    Highmark Health Pittsburgh, United States

    Job Description · Job DescriptionCompany : · enGen · Job Description : · JOB SUMMARY · This job produces printed media for the Organization through use of printing presses and high volume duplicating equipment. Performs associated copying tasks and binding and/or finishing work. ...

  • goPuff

    Temporary Operations Associate, Pittsburgh, #294

    1 week ago

    goPuff Pittsburgh, United States

    Pittsburgh, PA, United States / Field Operations Hourly - District 8 / Full Time. Gopuff is looking for Operations Associates (O - As) to join the operations team. Directly reporting to a Site Leader, O - As play an essential role at Gopuff that re Operations Associate, Operation ...