Key Enterprise Account Strategist - Jackson - beBeeCustomerAdvocacy

    beBeeCustomerAdvocacy
    beBeeCustomerAdvocacy Jackson

    1 day ago

    Job title: Senior Operations Service Manager

    Description

    About this Role

    The Senior Operations Service Manager functions as the primary post-install operational interface to named elite customers by serving as a strategic liaison for high-value enterprise accounts. This role requires exceptional customer advocacy and leadership skills.

    Main Responsibilities

    • Acting as an escalation point when standard processes fail to meet customer expectations, ensuring prompt resolution and maintaining high satisfaction levels.

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