Referral Coordinator/receptionist - Temecula, United States - Integra Health, PC

Description

Company Description:
Integra Health, PC

About Integra Health, PC:

Integra Health, PC is a leading healthcare organization committed to delivering exceptional medical services and promoting overall well-being within the communities we serve.

With a strong focus on patient-centered care, we strive to offer comprehensive and compassionate healthcare solutions that cater to the unique needs of each individual.

Our Mission:

At Integra Health, PC, our mission is to enhance the quality of life for our patients by providing accessible, innovative, and personalized healthcare services.

We aim to foster a healing environment where patients feel valued, supported, and empowered on their journey to better health.

Our Vision:

We envision Integra Health, PC as a trusted healthcare provider recognized for its excellence in patient care, medical expertise, and dedication to continuous improvement.

Through a multidisciplinary approach, we aspire to be at the forefront of medical advancements, continually seeking new ways to enrich the lives of our patients and communities.

Our Services:

Integra Health, PC offers a comprehensive range of medical services designed to address the diverse healthcare needs of our patients.

Our team of skilled and compassionate healthcare professionals includes specialists in:


Pulmonary Medicine:

Our board-certified pulmonary physicians are experts in diagnosing and managing various respiratory conditions, providing cutting-edge treatments and therapies for patients with lung disorders.

Psychiatry:

Our experienced psychiatrists and mental health professionals are dedicated to promoting mental wellness and assisting patients in overcoming challenges related to behavioral and emotional health.

Sleep Medicine:

Our sleep specialists are committed to helping patients achieve restful sleep and manage sleep disorders through personalized evaluations and evidence-based treatments.

Why Choose Integra Health, PC:

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Patient-Centered Approach: We place the patient at the heart of everything we do, focusing on their unique needs and preferences to deliver personalized care.
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Experienced and Compassionate Team: Our team of healthcare providers is not only highly skilled but also genuinely caring, providing a supportive and understanding environment for our patients.
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Advanced Medical Technology: Integra Health, PC embraces the latest medical advancements and technologies, ensuring accurate diagnoses and effective treatments.
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Collaborative Care: We believe in a collaborative approach to healthcare, working closely with patients, families, and other healthcare professionals to achieve the best outcomes.
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Community Involvement: Integra Health, PC is dedicated to giving back to the communities we serve, engaging in initiatives that promote health and well-being for all.


Position Overview:

We are seeking a dedicated and compassionate Patient Coordinator to join our esteemed Pulmonary, Psychiatry, and Sleep Medicine Clinic.

As a Patient Coordinator, you will play a vital role in ensuring that our patients have a seamless and positive experience from the moment they seek our services.

Your primary responsibility will be registering new patients, gathering essential information, and facilitating their journey through our healthcare system.


Key Responsibilities:

• Greet and welcome patients, providing them with a warm and inviting atmosphere upon arrival.
• Efficiently and accurately register new patients, collecting their personal and medical information using our electronic health record system.
• Verify insurance information and ensure that all necessary authorizations are obtained for patient services.
• Schedule appointments for patients based on the availability of healthcare providers and the urgency of the patient's condition.
• Answer inquiries from patients, either in person or over the phone, addressing their concerns and providing relevant information regarding clinic procedures, services, and policies.
• Collaborate closely with medical staff, nurses, and other administrative personnel to ensure a smooth patient flow and timely service delivery.
• Maintain and update patient records in compliance with privacy regulations and clinic policies.
• Handle patient billing and payment processing, ensuring accuracy and confidentiality.
• Assist with administrative tasks such as filing, faxing, and handling correspondence as needed.

Requirements:

• High school diploma or equivalent. Additional education in healthcare administration or related fields is a plus.
• Proven experience in a similar role, preferably in a medical setting such as a clinic, hospital, or healthcare facility.
• Familiarity with electronic health record (EHR) systems and patient management software.
• Excellent communication and interpersonal skills with the ability to provide exceptional patient care.
• Strong organizational skills and attention to detail to