Full Time Customer Service Associate - Glendale, United States - The Bin Spot

The Bin Spot

Verified Company

Glendale, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer experiences.

Responsibilities:

Provide accurate and timely information about products, services, and promotions
Process orders, returns, and exchanges efficiently and accurately
Resolve customer complaints or issues with professionalism and empathy
Upsell products or services to maximize sales opportunities
Maintain customer records and update databases with relevant information
Collaborate with crossfunctional teams to ensure customer satisfaction
Stay uptodate on product knowledge and industry trends

Qualifications:

Previous experience in customer service or a related field preferred
Excellent communication skills, both verbal and written
Ability to speak multiple languages fluently (Spanish proficiency is a plus)
Strong sales skills with a proven track record of meeting or exceeding targets
Proficient in using technology and comfortable navigating various software systems
Knowledge of retail math principles for handling transactions accurately
Ability to work well under pressure and adapt to changing priorities
Strong problemsolving skills and the ability to think on your feet If you are passionate about delivering exceptional customer service, have strong sales skills, and enjoy working in a dynamic team environment, we would love to hear from you.