Entertainment Supervisor - East Rutherford, United States - American Dream

American Dream

Verified Company

East Rutherford, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

American Dream, developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey.

American Dream is home to leading attractions, including DreamWorks Water Park, Nickelodeon Universe Theme Park, LEGOLAND Discovery Center, SEA LIFE Aquarium, Big SNOW Ski Hill, Dream Wheel - a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and Skip Barber Racing Go-Kart Academy.

American Dream's immersive luxury shopping and dining experience - The Avenue - features Saks Fifth Avenue, Hermès, Saint Laurent, Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more.

The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys R Us global flagship, the only standalone location in the U.S, and the world's first and only "candy department store," IT'SUGAR.

Key Objective(s):The main purpose of the Entertainment Supervisor is**:

To create an innovative and fun family entertainment utilizing specialized skills and abilities. Guide the department to and always provide outstanding internal and external guest service. Ensure a positive guest experience.

Primary Responsibilities:

Oversee and supervise duties and responsibilities of the entertainment staff
Supervise and direct character and dance performances
Ensure all performances are of the highest standards and appropriate for family audiences
Supervise and deliver consistent training and development of character performers, building skill sets and abilities
Address team members' and guest concerns and inquiries
Entertain NU guests in a professional manner and train entertainment staff to do the same
Administer performance evaluations on specific job duties and disciplinary documents
Ensure safety of the costumed characters
Ensure that staff members adhere to the daily break schedules and rotation of characters in and out of costume as directed
Foster a positive working environment for Entertainment Staff
Ensure that staffing requirements are met
Audition, hire and train performers
Hire and train Entertainment Team Leads
Coordinate staffing for special events and requests
Supervise character performances at offsite promotional events, controlling crowds and interacting with guests in a support role
Communicate with outside groups scheduling community relations events and appearances
Plan and coordinate Entertainment needs for onsite and offsite events
Ensure payroll is correct for character performers
Abide by and enforce licensing agreements and regulations among Entertainment staff
Track attendance of character performers
Supervise the maintenance and cleaning of costumes
Special events as assigned

Desired Qualifications:

Education: College degree preferred in creative field
Attaining 13 years' experience in related theatrical venues including a management role
Ability to teach performance skills including workshops, dance and routines
Public speaking experience helpful
Ability to positively direct and motivate employees
Ability to trouble shoot in a constantly changing environment/flexible with last minute changes
Ability to multitask in a fastpaced, sometimes stressful environment
Familiarity with Microsoft Outlook, Word and Excel programs

Physical Requirements:

Stand/move about frequently, 90%
Kneel/crouch periodically, 25%
Reach at or above shoulder level periodically, 20%
Reach at or below shoulder level periodically, 20%
Handle/lift large items such as boxes or packages periodically, 20%
Bend/stoop/squat frequently, 50%
Repetitive motion occasionally, 30%

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination.

All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.