Warehouse Worker/delivery Driver - Prescott, United States - Prescott Winsupply

Description

The Warehouseman's primary responsibility is to ensure that all incoming material is accurately counted, identified, documented, and stored; and to work with all company personnel to ensure quality customer service.

• Comply with all established procedures for receiving inventory.
• Examine all incoming shipments, record shortages, overages, damages or any discrepancies on receiving documentation and obtain signature of the carrier. Identify damaged freight and communicate with credit department.
• Direct the handling and placement of material received to their proper location.
• Coordinate with the appropriate product department in the disposition of special orders. Learn and understand basic data systems functions in order to work effectively on followup work regarding errors, exceptions, etc.
• Preplan the receipt of incoming shipment to facilitate placement, labor and equipment required.
• Maintain a wellorganized, safeguarded, clean, and bin located warehouse and yard.
• Communicate with the Warehouse Manager on potential inventory needs and gaps in fill rates.
• Monitor obsolete and slowmoving inventory and communicate ideas for minimizing.
• Complete mandatory training courses for Warehouse position
• Check and secure the load on the truck and make sure you are prepared for deliveries and pickups i.e. straps, pallet jacks, dollies
• Inspect truck tires, lights, brakes, fluids, etc. and complete appropriate paperwork before departing daily to ensure safe and costeffective performance with preventive maintenance in mind, fill out VIR accurately and honestly. Report any issue that may hinder the safe operation of the vehicle or any equipment immediately to the supervisor
• Verify the accuracy of shipping manifest, ship tickets and material. Report any issues immediately to dispatcher or manager. Incorrect breakdowns must be reported and verified with a text including pics of ticket breakdown and changes. Check all breakdowns, material, and pipe, when possible, before leaving our shop for your route.
• Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers' needs, customer service is always number one, meeting delivery times and customers' needs.
• Text or call all customers with eta to their job site when leaving the stop before. Always text when material has been dropped with location of drop.
• Take pictures of your fully loaded truck before leaving in the am. Take complete pictures of all dropped material and pipe. Take pictures of the material and pipe for your next stop on the truck before you leave the previous stop. Take pictures of all pickups (po's and customer returns). Take pictures of all vendor returns.
• Maintain communication with company during deliveries to ensure any updated instructions are received.

Communicate first thing in the am and throughout the day with customers and dispatch regarding any delivery time frame issues and eta's.

• Document delivery, accuracy and receipt of orders by the customer according to company directives and report any discrepancies to company immediately
• Increase customer satisfaction by being receptive to the customer's needs, collecting information, feedback on service and resolving complaints per company policy by communicating the information back to the company.
• Safely operate forklifts and other warehouse equipment as required, perform occasional warehouse duties
• Maintain a safe driving record, free of violations. Moving violations will be paid by the driver. Equipment violations will be paid by the company if/when previously documented on VIR and reported to dispatch/manager
• Same day deliveries/2nd runs are a part of the job. In order to schedule, we expect the drivers to be ready to take a run when they return. If this is not possible on any given day, please inform dispatch first thing am
• Follow company policies and procedures and dress code. Dress code for all drivers include long pants and steel toe boots. Safety vests, hard hats and safety glasses required on job sites.
• Promote teamwork and cooperative effort. Treat fellow employees with respect. Always act in a professional manner.

The performance of essential job functions for this position requires both access to valuable assets and interaction with others under potentially stressful conditions.

• Spirit of Opportunity participates in team meetings and strategic planning processes to contribute to the overall success of the company
• Profitability ensures all inventory and delivery activities are performed in a timely and accurate manner
• Customer Focus delivers total customer satisfaction in all aspects of warehouse processes
• Communication c