Customer Service Representative - Temecula, United States - AQH

AQH
AQH
Verified Company
Temecula, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Customer Service Representative Duties & Responsibilities:

  • Provide accurate and valid information for the customers
  • Handle questions, complaints, and returns and find appropriate solutions quickly
  • Keep records of customer interaction and process received files.
  • Follow communication procedures and policies.
  • Think, answer, and respond quickly to resolve customer issues and questions about products and services
  • Retain a polite and professional voice and manner at all times

Customer Service Representative Requirements:


  • High school diploma or equivalent
  • Proven customer support experience
  • Ability to handle a lot of incoming calls with great accuracy
  • Knowledge of CRM systems and practices
  • Customeroriented and passionate about helping others
  • Ability to respond quickly to different requests and characters
  • Excellent multitasking and organizational skills
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