- We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well being programs.
- Ensemble is a place where associates can do their best work and be their best selves.
- We invest in your professional development.
- We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
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Patient Access Specialist - Pocatello, United States - Ensemble Health Partners
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Description
Thank you for considering a career at Ensemble Health PartnersEnsemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.
They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are.By empowering them to challenge the status quo, we know they will be the differenceThe Opportunity:
ENTRY LEVEL CAREER OPPORTUNITY OFFERING:
Bonus IncentivesPaid CertificationsTuition ReimbursementComprehensive BenefitsCareer Advancement***This position is an onsite role, and candidates must be able to work on-site at Portneuf Medical Center in Pocatello, ID.
Open positions and shifts include:
Full Time Day Shift M-Fr 8:30a-5pFull Time Day Shift M-Fr 5:30a-2pWe are searching for the next Patient Access Specialist champion.
They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements.
The Representative will work within the policies and processes as they are being performed across the entire organization.Job Responsibilities:
The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital.
They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements.
The Representative will work within the policies and processes as they are being performed across the entire organization.Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.
Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable.They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion.
Patient Access staff will be held accountable for point of service goals as assigned.Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities.
Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
Responsible for the pre-registration of patient accounts prior to patient visits.This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name.Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Responsible for distribution and documentation of other designated forms and pamphlets.#Li-CP1Experience:
1+ years of customer service experience
Required Education:
High School Diploma/GED RequiredCertification:CRCR Required within 6 months of hire (Company Paid)Join an award-winning companyThree-time winner of "Best in KLAS" Top Workplaces Healthcare Industry Award2022 Top Workplaces USA Award2022 Top Workplaces Culture Excellence AwardsInnovationWork-Life FlexibilityLeadershipPurpose + ValuesBottom line, we believe in empowering people and giving them the tools and resources needed to thrive.
A few of those include:
Associate Benefits
Growth
Recognition
It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.
Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
If you require accommodation in the application process, please contact - Know Your RightsFMLA Rights - EnglishLa FMLA Español