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    Healthcare Customer Service Representative - Fort Collins, United States - TEKsystems

    TEKsystems background
    Description

    Job Title: Patient Care Specialist at TEKsystems

    About the Company: TEKsystems is a key player in the tech industry, focusing on Full-Stack Technology Services, Talent Services, and innovative applications. With a strong team of 80,000 professionals and partnerships with over 6,000 clients worldwide, including 80% of the Fortune 500 companies, we are dedicated to driving positive transformations.

    • Handle daily patient calls and verify insurance details
    • Address non-urgent inquiries and collaborate with doctors to optimize schedules
    • Eventually assist in triaging optical concerns
    • Support doctors in streamlining scheduling procedures
    • Manage a set number of inbound calls daily

    Required Skills: Healthcare industry knowledge, patient care expertise, medical reception abilities

    Additional Skills & Qualifications:

    • High school diploma or GED
    • Preferred bilingual proficiency
    • Previous call center experience is advantageous
    • Familiarity with office environments
    • Prior customer service background is a plus

    Experience Level: Entry Level

    The company is an equal opportunity employer and values diversity in its workforce, considering all applications regardless of race, sex, age, religion, or other protected characteristics.



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