Sr Operations Manager - Pendergrass, GA
2 days ago
Job description
Position Overview
We are seeking a driven and experienced
Senior Operations Manager
to support site leadership at a high-volume distribution and fulfillment facility in Pendergrass, GA. This role is responsible for overseeing daily operations, leading department managers, and ensuring safety, quality, productivity, and service goals are consistently achieved.
The Senior Operations Manager will serve as a key leader on site, driving operational excellence, developing talent, and supporting continuous improvement in a fast-paced, metrics-driven environment.
Location:
Pendergrass, GA
Schedule:
1st Shift
Key Responsibilities
- Lead day-to-day operations across inbound, outbound, and inventory control functions
- Drive a strong safety culture and ensure compliance with OSHA and company standards
- Manage and develop Operations Managers, Supervisors, and frontline teams
- Monitor KPIs and implement action plans to improve productivity, quality, and service levels
- Partner with site leadership to execute strategic initiatives and operational goals
- Support labor planning to align staffing with volume fluctuations and peak periods
- Ensure adherence to customer SLAs and operational performance metrics
- Lead continuous improvement efforts using Lean principles and best practices
- Identify process gaps and implement solutions to improve efficiency and accuracy
- Support facility startup, transition, or expansion initiatives as needed
Qualifications
- High school diploma or GED required
- Bachelor's degree in Supply Chain, Business, Logistics, or related field
preferred
— or equivalent leadership experience - 7+ years of leadership experience in distribution, fulfillment, or 3PL operations
- 5+ years managing managers or multiple functional areas
- Experience in high-volume, fast-paced operations
- Strong analytical skills with experience using WMS, labor management systems, and KPI reporting
- Demonstrated ability to lead large teams and drive performance improvements
- Excellent communication, problem-solving, and organizational skills
Preferred Qualifications
- Startup, site launch, or major operational transition experience
- Experience in e-commerce fulfillment or retail distribution
- Lean, Six Sigma, or continuous improvement certifications
Work Environment
- Large-scale distribution facility
- Fast-paced, metrics-driven environment
- Requires frequent floor presence and ability to navigate warehouse operations
What We Offer
- Competitive salary + performance bonus
- Comprehensive benefits package (medical, dental, vision)
- 401(k) with company match
- Paid time off and holidays
- Career growth with a rapidly expanding logistics organization
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