Program Manager, Global Amazon Customs - Arlington, United States - Amazon Services LLC

Amazon Services LLC

Verified Company

Arlington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

3+ years of program or project management experience

3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams

The Customs & Trade (C&T) program is an ongoing effort to achieve an outcome: establish Amazon Customs & Trade as the best customs broker and trade services offering in the world.

The program is a collection of projects across a body of customers and uses designed to deliver innovative solutions for cross-border government clearances of the billions of packages, shipments, containers moving across the Amazon system globally on a daily basis.

Key job responsibilities

The Program Manager will provided end-to-end project, program and portfolio management for ACT projects and will track and coordinate adoption and execution of C&T solutions by first-party and third-party customs brokerage and trade solutions providers.

They will assess, measure, and report on ACT adoption, execution, goals, roadmap, and other indicators of performance.

The Program Manager will focus on Program and Project Planning and Strategy, Stakeholder Management, Program Execution and Monitoring, Resource Capacity Management, Risk and Issue Management, Quality Assurance and Evaluation, Reporting and Communication, and Continuous Improvement.

On a per-project/program basis, they will establish, record, track and establish a cadence of reporting on status, progress, blockers, paths forward.

The Program Manager will work closely with stakeholders, teams, and resources to ensure that objectives are met within specified timelines and budget constraints.

About the team
The Program Manager will join a collaborative team of colleagues with diverse backgrounds. Spanning the globe, the team works together to invent and build customs solutions. The team combines experience, job skills and curiosity to think big and delight our customers. In Amazon Customs & Trade, intellectual interest, keen desire to learn, and collaborative approach are keys to success.

Arlington, VA, USA | Bellevue, WA, USA

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Bachelor's degree