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Charlotte

    Applications Engineer - Charlotte, United States - Okuma America Corporation

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    Description

    Job Details

    Job Location
    11900 WESTHALL DR - CHARLOTTE, NC


    Position Type
    Full Time


    Education Level
    2 Year Degree


    Travel Percentage
    Up to 50%


    Job Shift
    Day


    Job Category
    Engineering


    Description


    The Applications Engineer position is responsible for technical support for Customers, Distributor AE's and Sales Departments, Partners, and the Okuma America Sales Department by performing demos, training, time studies, specification reviews, process development, and turnkeys.


    The identification of Essential Job Functions does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Essential Job Functions & Responsibilities


    • Program and set up Okuma machines and peripherals in support of events, lunch and
    learns, and customer visits


    • Operate and troubleshoot manufacturing/ machining issues
    • Start up equipment/ machines and perform runoffs as required
    • Review part drawings to determine the machining process and time studies as necessary
    • Part print review to determine machine model, tooling and work holding for specific
    customer requirements


    • Travel (could be global) to customers for troubleshooting and training
    • Technical support for Okuma sales and distribution
    • Prepare machine demonstrations highlighting Okuma control and functions
    • Adheres to all company employment policies and safe practices
    • Performs other duties as assigned and explores opportunities to add value
    Experience/Training/Education


    Qualifications

    Experience/Training/Education
    Associates Degree in Manufacturing Engineering, Machine Tool Technology, or Trade Schooling
    Solid foundation in machining and process determination
    Understanding of tooling specifics, cutting practices, raw material familiarity, and Statistical Process Control (SPC)

    • 5 years' experience with Okuma or common competitor types of equipment
    Proficiency in preparing programs via CAD/CAM
    Working knowledge of Microsoft Office Products (Outlook, Excel, Word)
    Experience with 2D/3D CAD Systems (Autocad, Solidworks, Creo, etc.)

    Knowledge/Skills/Abilities

    General:
    Exceptional organizational skills with the ability to multitask and manage a range of responsibilities and competing priorities while working under pressure to meet deadlines
    Superb time management and organizational skills with the ability to meet regular and frequent deadlines


    Technical:
    CNC Operation & Programming
    Workholding Principles
    Cutting Tool Principles
    CAD/CAM - 2D & 3D
    Ability to create technical documentation
    Familiarity with current manufacturing technologies, Okuma's new and enhanced products, models, controls, and options


    Communication:
    Excellent verbal and written communication skills, as well as exceptional listening skills
    Exceptional ability to speak and write effectively in a business environment
    Exceptional ability to ask necessary questions


    Math & Reasoning:
    Ability to define problems, collect data, establish facts, and draw valid conclusions
    Ability to carry out instructions furnished in written, oral, or diagram form
    Ability to manage multiple projects simultaneously and willingness to adapt to change and take initiative
    Physical and Environmental Elements

    Physical Demands:
    Ability to sit continuously for over half of the normal work shift, and stand, walk, and reach with hands and arms for at least half of the normal work shift
    Ability to lift and carry, push, or pull up to 20 pounds
    Ability to stoop, crouch and reach
    Ability to talk or hear continuously
    Ability to see clearly to do all work-related tasks (clear or corrected vision at 20 inches or less)
    Finger dexterity is required frequently for over 3/4 of the normal work shift including operating a phone, computer/ electronic equipment, electronic tools, pallet jack, and forklift


    Work Environment:
    About half of the position's functions are performed in the office environment with standard equipment and moderate noise levels (examples: computers, printers, fax, copiers, light traffic, and phone)

    The other half of the position's functions are performed either at a customer site or in the Okuma warehouse/ showroom.

    Will often interact with the production/warehouse environment.

    Thus, the employee may work in an open warehouse area where temperatures may be subject to outdoor conditions in terms of cold and heat.

    There is exposure to various tools and equipment as well as forklift operations and corresponding noise levels

    Special Requirements
    Maintain annual OSHA safety certifications as required by job duties
    Driving record that is insurable
    May need to travel occasionally (up to 40%)


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