Account Supervisor, Client Leadership - Chicago, United States - Dentsu Creative

Dentsu Creative
Dentsu Creative
Verified Company
Chicago, United States

1 week ago

Mark Lane

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Mark Lane

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Description

Company Description

Dentsu Creative US is comprised of audacious thinkers and award-winning collaborators across the United States who blend local knowledge with global expertise.

Choosing substance over stunts, our Modern Creative mandate is about unlocking sustained growth and holistic impact for brands in ways that Create Culture, Change Society and Invent the Future.

Our borderless approach allows us to assemble passionate team members around each brief, tapping into the expertise of the 9,000+ people across dentsu's global creative network.

This integrated model also allows our talent to learn about and explore the breadth of career possibilities within Dentsu Creative.


We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society.

We keep our people at the center, creating space for growth, understanding, and learning so they can thrive.

We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment.

Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu Creative is an agency of dentsu.

Job Description This is a remote role. You must live in NY or CHI to be considered.**We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and create client relationships across all lines of business. You will report to the Account Director and support a large retail client, with a focus on social media and influencer marketing campaigns. You will play an important role in client relationships, creative and influencer campaign development, and overall daily management while motivating a cross-functional team. We are looking for a proactive person who develops healthy team and client bonds. Someone who excels in a lively environment, loves learning, and prioritizes clear communication.

  • Assume responsibility for most daily client contact and crossfunctional team operations.
  • Find appropriate merchandising moments and identify areas of opportunity to grow the account and increase revenue.
  • Be a gatekeeper in identifying red flags and recommending proactive solutions to mitigate risk.
  • Contribute to and/or may develop scopes of work, quarterly business reviews or Account Reviews.
  • Oversee crossdepartment involvement and know when to use necessary resources.
  • Lead majority of client communications, set expectations, and manage quality of deliverables to deadline.
  • Present recommendations & POVs that inspire creativity for the business.
  • Oversee client budget management, the billing process and contributes to forecasting.
  • Assist team leads in all facets necessary.

Qualifications

  • Motivate crossfunctional teamwork towards elevating the bar and delivering businessbased marketing with client satisfaction
  • Get the best work/creative out of the team and sell it to the client
  • A storyteller who can work with/present to any client
  • Follow the tenets of Trusted Advisor to the clients
  • Exhibits indepth knowledge of the client's business
  • Act judiciously when making decisions for the client, the team, and direct reports
  • Lead by example
  • Establish the tone and culture of the team
  • Anticipate & address challenges
  • Conduct themselves with character and integrity
  • Bachelor's degree or equivalent experience
  • 5+ years of experience
  • Digital experience preferred

Additional Information
LI-Remote #LI-MM2


About dentsu

Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities in the sustainable economy.

Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.


We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society.

We keep our people at the center, creating space for growth, understanding and learning so they can thrive.

We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment.

Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

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