Teller I - Bronx, United States - TD Bank

TD Bank
TD Bank
Verified Company
Bronx, United States

1 day ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Work Location:
Bronx, New York


Hours:
20


Pay Details:
$ $28.50 USD


Line of Business:
Services bancaires personnels et commerciaux


Job Description:


The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.


Depth & Scope:

  • Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
  • Conducts needsbased conversations and offers financial solutions to meet our Customers' needs
  • Makes quality referrals to appropriate partners
  • Responsible for meeting individual performance metrics
  • Responsible for making sound decisions and timely problem resolution
  • Resolves problems independently, escalating more difficult issues to management
  • Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
  • Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
  • Adheres to safe deposit box procedures/operations and guidelines
  • Services both lobby and drivethru Customers
  • Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
  • Accountable for ensuring confidential customer information is securely stored throughout the day
  • Understands the importance of and follows Dual Control
  • Ensures compliance with all regulations, policies and procedures such as Bank Secrecy Act and Patriot Act
  • Expected to complete all required inclassroom training and online training by established due dates
  • Follows all security and audit measures to minimize potential loss

Education & Experience:

  • High school diploma or GED
  • 6 months+ related experience preferred
  • Superior Customer Service skills
  • General Math skills
  • Strong organizational skills
  • Detailoriented
  • Ability to function in a fastpaced and changing environment
  • Excellent communication skills with ability to be concise, clear and consistent
Bilingual Spanish Preferred**Physical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

  • Domestic Travel
  • Occasional


  • International Travel

  • Never


  • Performing sedentary work

  • Continuous


  • Performing multiple tasks

  • Continuous
  • Operating standard office equipment
  • Continuous
  • Responding quickly to sounds
  • Occasional


  • Sitting

  • Continuous


  • Standing

  • Occasional


  • Walking

  • Occasional
  • Moving safely in confined spaces
  • Occasional
  • Lifting/Carrying (under 25 lbs.)
  • Occasional
  • Lifting/Carrying (over 25 lbs.)
  • Never


  • Squatting

  • Occasional


  • Bending

  • Occasional


  • Kneeling

  • Never


  • Crawling

  • Never


  • Climbing

  • Never


  • Reaching overhead

  • Never


  • Reaching forward

  • Occasional


  • Pushing

  • Never


  • Pulling

  • Never


  • Twisting

  • Never
  • Concentrating for long periods of time
  • Continuous
  • Reading, writing and comprehending instructions
  • Continuous
  • Adding, subtracting, multiplying and dividing
  • Continuous


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.


Who We Are:


TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.


TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package


Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

Total Rewards at TD includes base salary and variable compensat
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