Medical Office Assistant - Spring Valley, United States - Medassist USA

Description

About the Agency:

MedAssist empowers patients facing medical challenges to thrive by addressing their needs with comprehensive access to services through care management.

Our Agency is expanding and we are looking to add some great people to our team


Position Overview:
As a Medical Office Assistant, you will be assisting in care coordination for patients who are

returning home from nursing homes or rehabilitation facilities.

This job entails extensive telehealth communication with patients, as well as colleagues and management, therefore, being personable, compassionate, and understanding are important traits.

This position reports to the Director of Care Management, unless otherwise assigned.


General Responsibilities:

• Researching & coordinating various services such as at home therapies, and specific to each

patients' needs


Some examples include:

• Coordinating with PCP or specialist providers' offices
• Gathering, uploading, and sending patient correspondence to facilitate and/or

follow up on care.

• Assisting with ordering medical supplies
• Securing medical transportation to/from appointments
• Extensively communicate with health providers, patients, and key contacts, to ensure

continuity of services.

• Document patient notes & care planning activities in the electronic health record in an

accurate, timely, and detailed manner for services researched/provided.

of service delivery are met.

• Uphold the agency's protocols, policies & procedures to ensure compliance with treatment

planning.

• Perform other related duties as assigned.

Requirements and Qualifications:

• Active, unrestricted certification as a Medical Office Assistant.
• Strong communication skills, team oriented approach.
• Wellversed in computer skills. Ability to multitask.
• Superb customer service.
• Reliable & dependable.

Pay:
$22.00 per hour

Expected hours: 40 per week


Benefits:

• Paid time off

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (required)
• Medical terminology: 1 year (required)

Ability to Commute:

• Spring Valley, NY required)

Ability to Relocate:

• Spring Valley, NY 10977: Relocate before starting work (required)

Work Location:
In person