Sales Associate - Escondido, United States - Ace Hardware

Ace Hardware

Verified Company

Escondido, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About Alpine Ace
a family owned business that has been in business since 2010. Our goal is to serve East County San Diego, and North County, CA. We are dedicated to supporting and serving the hard working people in the community.

We offer training and a career path to help our team grow. We also offer employee discounts on products and bonuses tied to revenue.

Other Essential Requirements

General Summary

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Other Essential Requirements

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service:

Provide a positive representation of Alpine Ace and/or Escondido Ace.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.

Experience
Formal retail experience preferred.

Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.