- Understand the parts catalog for accurate part look-up.
- Offer price quotes and information to customers in-store, over the phone, or online.
- Prepare orders from stock, price parts correctly, and arrange for shipment or pick-up.
- Generate customer invoices and aid in cash transactions with our Accounting Department.
- Develop customer relations to better understand their requirements.
- Collaborate with colleagues in the parts department to address any issues.
- Handle customer complaints, returns, and exchanges efficiently.
- Interact with both staff and customers in a courteous and professional manner.
- A SOLID background AND expertise in the automotive industry.
- Experience in retail and/or wholesale auto parts sales.
- Quickly grasp new information and adapt to a dynamic business environment.
- Demonstrate high levels of integrity and professionalism with customers and teams.
- Outstanding phone and face-to-face communication abilities.
- Effective organization, multitasking, and prioritization skills.
- Minimum of a High School Diploma or equivalent. Preference given to Associate's/Bachelor's Degree holders.
- Superb communication skills.
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Automotive Parts Counter Associate - San Diego, United States - Northside Imports
Description
Job Description
Northside Imports is in search of a Counterperson to join our San Diego team. Your main role will involve selling auto part products, merchandise, and services at our retail store to help boost company revenue.
RESPONSIBILITIES
JOB SKILLS: