- Answer multi-line telephone within three rings
- Ensure efficiency and productivity through coordination of appointments with the hotel Guest Services Agents, ensuring Boar's Head customer service standards are followed
- Help maintain inventory, including amenities, linens, treatment products, retail products and cleaning supplies
- Assist in conducting monthly inventory control counts
- Maintain organization and cleanliness of Front Desk and retail displays
- Maintain quiet room amenity levels
- Clean lockers and maintain locker room amenity levels
- Bill retail purchases and gift certificates
- Make, confirm and bill Spa appointments
- Strong communication skills, both oral and written
- Computer knowledge and experience
- Ability to work 5-7 days per week in rotational shifts, including holidays and weekends
- Proven ability to:
- Perform job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Resolve problems calmly, using good judgment
- Work independently
- Understand guest's service needs and solve them proactively
- Work effectively with managers and co-workers
- Protect guests' property and confidentiality
- Work under stress in a fast-paced environment
- At least 2 years of customer service experience, preferably in a Spa or Resort environment and previous cash handling experience are desirable.
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Spa Receptionist
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The Boar's Head Resort Charlottesville, United StatesWe are seeking a full-time Receptionist to join our Spa team. You will coordinate all Spa appointments, retail transactions, flow of laundry and daily routines of the Spa while maintaining 4 Diamond Service Expectations. · Requirements: · Answer multi-line telephone within three ...
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Spa Receptionist
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The Boar's Head Resort Charlottesville, United StatesJob Description · Job DescriptionWe are seeking a part-time Receptionist to join our Spa team. You will coordinate all Spa appointments, retail transactions, flow of laundry and daily routines of the Spa while maintaining 4 Diamond Service Expectations. · Requirements: · Answer m ...
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The Boar's Head Resort Charlottesville, United StatesWe are seeking a full-time Receptionist to join our Spa team. You will coordinate all Spa appointments, retail transactions, flow of laundry and daily routines of the Spa while maintaining 4 Diamond Service Expectations. · Requirements: · Answer multi-line telephone within three ...
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The Boar's Head Resort Charlottesville, United StatesJob Description · Job DescriptionWe are seeking a full-time Receptionist to join our Spa team. You will coordinate all Spa appointments, retail transactions, flow of laundry and daily routines of the Spa while maintaining 4 Diamond Service Expectations. · Requirements: · Answer m ...
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Spa Receptionist
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The Boar's Head Resort Charlottesville, United StatesWe are seeking a part-time Receptionist to join our Spa team. You will coordinate all Spa appointments, retail transactions, flow of laundry and daily routines of the Spa while maintaining 4 Diamond Service Expectations. · Requirements: · Answer multi-line telephone within three ...
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Front Desk Receptionist
1 week ago
Skin Oasis Fishersville, United StatesThe Front Desk Receptionist's responsibilities include the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system, and charging for services performe ...
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Front Desk Receptionist
1 week ago
Skin Oasis Fishersville, United StatesJob Description · Job DescriptionThe Front Desk Receptionist's responsibilities include the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system, a ...
Spa Receptionist - Charlottesville, United States - The Boar's Head Resort
Description
We are seeking a part-time Receptionist to join our Spa team. You will coordinate all Spa appointments, retail transactions, flow of laundry and daily routines of the Spa while maintaining 4 Diamond Service Expectations.
Requirements: