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Patient Access Specialist - Syracuse, United States - Syracuse Community Health Center
Description
Position InformationCorporation Syracuse Community Health Center, Inc.
Primary Department Patient Access
Job Title Patient Access Specialist
Posting Number NP1368
Primary Work Location Salina
Full Time/Part Time Detail Full Time 1.0
FLSA ) Non-Exempt
Classification Regular
Work Days Monday, Tuesday, Wednesday, Thursday, Friday
Start Time 7:30
A.M. or P.M. A.M.
End Time 8:00
A.M. or P.M. P.M.
Position Summary Information
Job Description Summary
The Patient Access Specialist is responsible for greeting and assisting all visitors to the department, primarily patients, verifying patient information, updating demographics, generating encounters, requesting payments, performing charge entry and answering telephones.
The Patient Access Specialist is also responsible to register new patients to our System of Care and also provide quality customer service at all times to patients, visitors, coworkers and other people presenting at or contacting the Health Center.
Ensure positive customer experience.Minimum Qualifications
High School Diploma or equivalent required. Additional education/certification in healthcare/medical office field is preferred. Applicable work experience may be substituted for formal education beyond High School. Minimum one (1) year experience as a Medical Office Assistant, Receptionist or Secretary in a health care environment required.
Licensure N/A
Education Level High School Graduate
Preferred Qualifications
Bilingual preferred.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle objects; controls, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell.
Specific vision abilities required by the job include close vision, distance and color vision, peripheral vision, depth perception and the ability to adjust focus.
Special Instructions to ApplicantsPay Range:
$17.00 – $17.85 per hour
This is a 40 hour per week position. Evenings and Saturdays may be required.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Describe your most rewarding customer service experience, what role did you play in taking care of the customer and what was the outcome?
(Open Ended Question)
How did you hear about us?
Syracuse Community Health Website
CHCANY/NACHC Website
Syracuse Community Health Employee Referral
At Syracuse Community Health Facility
Job Fair
Employment Search Firm/Temp Agency
Applicant Documents
Required Documents
Resume
Optional Documents
SCH is an equal opportunity employer and does not discriminate, to the extent required by law, against any applicant on the basis of race, creed, color, sex, age, disability, religion, national origin, citizenship or immigration status, veteran status, marital status, arrest/conviction record, sexual orientation, gender identity or gender expression, genetic predisposition, familial status, pregnancy, reproductive health decision making, domestic violence victim status and/or any other trait or characteristic protected by state or federal law.
