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Patient Ambassador
2 days ago
Sodexo Lancaster, United StatesLocation: PENN STATE HEALTH LANCASTER MEDICAL CENTER · Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; an ...
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Sports Minded Marketing Associate
5 days ago
Astra Marketing Group Lancaster, United StatesOur Sports Minded Marketing Associate actively engages with clients and customers to determine their needs, specializing in promotional marketing and sales strategies. This role requires a strong focus on brand ambassadorship and product marketing, as well as expertise in retail ...
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Meteorologist
1 week ago
Mediabistro Lancaster, United StatesMeteorologist · Meteorologist · WGAL News 8, the Hearst-owned NBC affiliate serving the Harrisburg-Lancaster-Lebanon-York market in PA, is looking for the next member of our Storm Team. This market is rapidly growing, vibrant, and home to a wide variety of industries and cultures ...
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Coca-Cola Driver Merchandiser
2 weeks ago
ABARTA Coca-Cola Beverages Lancaster, United StatesABARTA Coca-Cola Beverages is a family-owned company committed to being a visible, engaged partner to the customers and communities we serve. We value diversity and individuality and when you thrive, we thrive. ABARTA offers the perks of a large corporation with the personalized ...
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Registered Nurse
3 hours ago
CareerStaff Unlimited Lancaster, United States contractRegistered Nurse - RN - Skilled Nursing Facility · CareerStaff Unlimited - LANCASTER, PA · Job Attributes · Qualifications · Years of Experience One-Plus Years · Certifications RN · Job Features · Shifts Variable · Shift Length · Registered Nurse - RN - Skilled Nursing Facility ...
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Senior Technical Assistant
4 weeks ago
City of Lancaster Lancaster, United StatesClosing Date: May 13th, 2024, 9:00 PM [PST] · Position: Sr. Technical Assistant · Department: PARCS - MOAH: Cedar · Classification: Temporary; Up to 18 hours a week · Salary Range: $ $30.70 Hourly · Non - Exempt – Overtime Eligible · Job Summary: · Under general supervisi ...
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Temporary Associate
2 weeks ago
Tapestry Lancaster, United StatesSince its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-t ...
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Registered Nurse
2 days ago
CareerStaff Unlimited Lancaster, United States contractRegistered Nurse - RN - Skilled Nursing Facility · CareerStaff Unlimited - LANCASTER, PA · Job Attributes · Qualifications · Years of Experience Not Stated · Certifications RN · Job Features · Shifts Not Stated · Shift Length · Registered Nurse - RN - Skilled Nursing Facility · ...
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Territory Sales Lead
4 days ago
OSL Retail Services Lancaster, United StatesOverview · Territory Sales Lead · OSL Retail Services is a dynamic, people-driven organization, providing outsourced sales services for North America's Fortune 500 giants. We're all about fostering a culture of passion, engagement, and an unwavering commitment to exemplary custom ...
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Krav Maga
2 weeks ago
UFC GYM LANCASTER Lancaster, United StatesJob Description · Job DescriptionUFC Gym - Lancaster seeks a part-time Krav Maga Instructor responsible for ensuring a positive member experience. The instructor is responsible for delivering great member service, Group Classes, Personal Training & Small Group Personal Training s ...
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Property Services Ambassador
3 weeks ago
Eden Resort & Suites Lancaster, United StatesProperty Services Ambassadors maintain a safe and secure environment for guests, employees, and property.BENEFITS:Employee discountMedical insuranceHealth Savings AccountFlexible Spending AccountDental InsuranceVision insuranceLife insurancePaid Time Off401(k)Referral programEDEN ...
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UFC GYM LANCASTER Lancaster, United StatesJob Description · Job DescriptionATTENTION PERSONAL TRAINERS AND SPORTS PERFORMANCE STRENGTH COACHES. The UFC GYM is HIRING · UFC GYM at Park City Mall in Lancaster is seeking energetic talent for a PART-TIME Weightlifting/Group Fitness Coach & Personal Trainer position. Responsi ...
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Store Team Member
10 hours ago
Sheetz Lancaster, United States** Store Team Member - #717 - Evenings/Overnight** · **Location:** Sheetz Stores # State Rd Lancaster, PA · **Starting Rate of Pay:** $15.00 · **Additional $1.50/hr. for working 10pm-6am** · **Full or Part Time:** Part Time · **Shift Needed:** Evenings/Overnight · **STORE T ...
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BOXING and/or KICKBOXING Coach
2 weeks ago
UFC GYM LANCASTER Lancaster, United StatesJob Description · Job DescriptionThe UFC Signature Gym located in Lancaster, PA is a 20,000 square foot, high-end facility where we pride ourselves in being the best in the business. We are currently looking for a HIGH ENERGY, experienced, enthusiastic, and motivating coaches ski ...
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Personal Trainer
1 week ago
UFC GYM LANCASTER Lancaster, United StatesJob Description · Job DescriptionATTENTION PERSONAL TRAINERS The UFC is HIRING · The UFC is searching for TOP TIER, HIGH ENERGY energetic talent for the new premier fitness and training facility opening in the Park City Mall in Lancaster. Our members choose to pay top membership ...
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Judo Coach
2 weeks ago
UFC GYM LANCASTER Lancaster, United StatesJob Description · Job DescriptionAt UFC Gym, the Judo Coach is responsible for ensuring a positive customer experience. Coaches are responsible for delivering great member service, Private/Small Group Training & achieving revenue. Weekend and/or evening schedules available. · ESS ...
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Personal Trainer/Group Class
1 week ago
UFC GYM LANCASTER Lancaster, United StatesJob Description · Job DescriptionATTENTION CERTIFIED PERSONAL TRAINERS The UFC is HIRING · The UFC GYM is searching for top tier energetic talent for its premier fitness and training facility at the Park City Center mall in Lancaster, PA. We have a Part-Time evening & weekend opp ...
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Associate Brand Manager
3 days ago
Nutramax Laboratories Lancaster, United StatesSummary of the Position:We are seeking an Associate Brand Manager to join our team to support the development and execution of strategies across our pet brands. The Associate Brand Manager will collaborate with cross-functional teams to ensure our products meet consumer needs and ...
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Associate Brand Manager
4 weeks ago
Nutramax Laboratories Lancaster, United StatesSummary of the Position:We are seeking an Associate Brand Manager to join our team to support the development and execution of strategies across our pet brands. The Associate Brand Manager will collaborate with cross-functional teams to ensure our products meet consumer needs and ...
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Registered Nurse
2 days ago
CareerStaff Unlimited Lancaster, United States AgencyRegistered Nurse - RN - Skilled Nursing Facility · Experience success from day one as a Registered Nurse at a Lancaster, PA facility that will equip you to succeed On top of an $48/hour pay rate, you will also enjoy a welcome orientation with a personal shadowing experience to h ...
Client Experience Ambassador II - Lancaster, United States - Community Services Group, Inc.
Description
It's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.
Summary:
The Client Experience (CX) Ambassador II is a primary CSG operations team member that proactively and innovatively anticipates and addresses the needs of our clients, external customers, and internal program partners ensuring a successful and satisfactory experience.
The CX Ambassador is responsible for supporting our customers, clients, ambassadors, employees or anyone they might come in contact with while working.
It is their task to problem-solve and journey with the customer while assisting them with their needs.The CX Ambassador works in small interdisciplinary and collaborative teams that have a bias for action, and are nimble, flexible, and adaptable.
The CX Ambassador welcomes and values diversity in thinking, actions, and ideas. The Client Experience Ambassador 2 reports directly to the Director of Client Experience or designee.Full-Time (40 hours per week). Office hours are Monday to Friday from 7:15 AM to 8:00 PM. Specific schedules will be discussed during interviews.
Wage Information:
$17.00 per hour, may be negotiable based on relevant experience.
Job Description:
Promote excellence by providing extraordinary customer service to both internal and external customers.
Protects clients' rights by maintaining confidentiality of personal and financial information.
Complete new referrals into services including entry into the Electronic Health Record and completion of initial paperwork.
Manage client day of service administrative experience from the initial contact through service delivery to completion of services.
Manage client authorizations to ensure clients experience no disruption of service and no claim denials for unauthorized services.
Proactively prepares for upcoming client appointments and services to ensure excellent client experience on the day of service.
Collaborates and communicates with internal programs to ensure a cohesive and consistent experience for clients.
Will accomplish work in small interdisciplinary and collaborative teams that value diversity in thinking, actions, and ideas.
Identifies and solves claim payment issues by collaborating and communicating with clients, payers, and program partners to achieve excellent client experiences.
Ability to exhibit good judgment and proactively anticipate obstacles or potential issues and address them prior to becoming problems.
Ability to provide support to individuals that is interactive and not simply transactional.
Keep primary focus on getting tasks done correctly on the front end to ensure time is not spent correcting issues.
Utilize the Electronic Health Record and ensure that it is accurate, up to date, easily understood, and utilized fully by everyone for all clinical, fiscal, and administrative functions and information for individuals in service.
Complete claims corrections and write offs; submit claims to all payers in a timely manner including electronic, online, and paper submissions; Enter and process payments and denial codes; Review and resolve all denials and monitor aging reports and resolve open client payables.
Accountability to deliver the expected outcomes of:
High client satisfaction and high employee engagement.
Increased client and employee attendance rate.
Doing things in the most timely and least costly way while not sacrificing high client and employee satisfaction.
Reduced licensing citations for missing information or documentation.
Increased payments and reduced re-billings.
Qualifications:
This position requires one of the following combinations of education and experience:
Bachelor's Degree; OR 4 years of experience in a hospital or healthcare office environment or an equivalent combination of education and experience.
Able to multitask and manage multiple duties throughout the day.
Able to work flexible hours are needed.
Able to travel to trainings/meetings upon request of which may include occasional overnight stays.
CSG Offers Superior Perks & Benefits:
Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & children who qualify.
Generous Paid Time Off & Other Paid Leave
Extensive Paid Training
Career Development Opportunities
Family Medical and Parental Leave
Flexible spending accounts for medical & dependent care
Traditional or Roth 401K Plans with up to 4% employer match
Employee Assistance Program (EAP)
Life Insurance
Wellness Reimbursement
Tuition Assistance
Mentor/Mentee Opportunities
Health Insurance & Benefits availability will vary.
Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team
Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.%156275% %%uncategorized%%
Client Experience Ambassador II professionals in Lancaster
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Melvin Cubero
Electrical Forman, journeymen.