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Tinley Park

    Barista/Counter Serv - Tinley Park, IL, United States - Do - Rite Donuts - Tinley Park

    Do - Rite Donuts - Tinley Park
    Do - Rite Donuts - Tinley Park Tinley Park, IL, United States

    3 weeks ago

    Default job background
    Restaurants / Food Service
    Description

    Do-Rite Donuts & Chicken is a Chef-owned stop in Chicago known for hand-crafted artisan donuts, tasty chicken sandwiches, and scrambled-to-order breakfast sandwiches.

    We proudly serve eye-opening Dark Matter Coffee, which is ethically sourced and Chicago roasted.
    The culinary mantra at Do-Rite is focused on 3 points: made in-house, small batch, and FRESH. ALL. DAY.
    We believe in people. We believe in treating our guests and staff well.

    EOE. We participate in E-Verify / Participamos en E-Verify


    Baristas/Counter Servers are responsible for professionally and courteously taking, preparing, delivering and collecting payment for food and beverage orders for indoor and outdoor guests (including guests in vehicles in locations offering drive-thru service), confirming accuracy, proper packaging and collection of payment.

    Essential Functions

    Accurately take and confirm guest food and beverage orders (including special instructions and/or restrictions)
    Prepare and serve coffee, espresso, other beverages (including component ingredients) and serve to guests
    Process payments and balance all sales/receipts in compliance with restaurant policies and procedures, including reconciling and maintaining the security of the cash drawer
    Accurately, promptly, efficiently and safely assemble and transport food and beverage orders to indoor and outdoor guests (including guests in vehicles in locations offering drive-thru service)
    Sell and accurately account for gift cards
    Available to work a variety of hours, days and shifts, including weekends
    Safely and effectively move chairs, tables, highchairs and booster seats
    Safely and effectively use and operate all necessary tools and equipment, including knives, coffee makers, grinders and a cappuccino/espresso machine
    Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
    Ability to multitask calmly and effectively in a busy, stressful environment
    Work in a confined, crowded space of variable noise and temperature levels
    Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
    Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

    Key Responsibilities and Duties

    Ensure the overall guest experience exceeds expectations and anticipate guests' needs
    Greet guests with a warm, sincere smile
    Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
    Understand and respond knowledgeably to questions about the restaurant and menu
    Use sales techniques to present and encourage current promotions to guests
    Follow all steps of service
    Understand and follow the food allergy procedure and special orders/restrictions
    Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals,
    Comply with all safety and sanitation guidelines and procedures
    Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
    Get along well with others and be a team player
    Other duties will be assigned as needed

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