Digital & Innovation Teaching and Learning Strategist - Austin, United States - Macmillan Learning

Description

The Digital & Innovation Teaching and Learning Strategist works closely with the associated Program Managers by providing partnership and a feedback loop with VIP Math & Stats instructors/adoptions and potential adoptions. This individual is a strong presenter and oral and written communicator, collaborating effectively across various teams; externally with instructors and users, and cross-functionally with product development, sales, marketing, and technology. This role is key to demonstrate, implement, and troubleshoot Math & Statistics resources/tools by working in consultation with instructors to deliver pedagogically created courses that are instructor/school specific. As we learn information of those schools, the Teaching and Learning Strategist provides a feedback loop of that information, and works towards both iterative improvements, as well as thinking bigger and broadly towards innovation that is compelling and differentiating. Finally, by strategically consulting with program management, this role is key in helping grow digital sales and activations in consultation with program management.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We strongly encourage and welcome applications from individuals of all backgrounds, including women and people of color, to apply for this role. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We believe in fostering a diverse and inclusive workplace, and we recognize that unique perspectives and experiences contribute to the strength of our team. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. We value your potential, and we are committed to providing a supportive and inclusive environment where all individuals can thrive and contribute their best.

Major responsibilities include, but are not limited to:

• Provide key findings, both positive and negative, in a constructive method and communicate findings cross collaboratively with Content, Product, Technology, LSI, Sales and Marketing.
• Work closely with Program Management to help shape and form current revision and/or iterative update strategy.
• Support for Customers, Sales, Customer Experience, & Marketing: Provide support to customers by helping build courses for VIP instructors prior to first day of class each term. In addition, role can help with pre-sales efforts including syllabus match-ups, presentations of both print and media (either in-person or virtual); responding to questions via email, phone, chat, and Slack, and helping trouble shoot during and after implementation.
• Collaborate closely with program management on key targets for current year sales campaign, so we can work to grow the business.
• Develop effective tracking based on Salesforce data, as well as known key competitive adoptions.
• Brainstorm, create and implement innovative strategies, with both internal and external customers, to help support sales and marketing efforts.
• Take on new initiatives, such as the Innovation pitch, to work collaboratively with Content and Product partners across the organization.
• Aim to tackle the biggest common teaching challenges, and do discovery work towards solving them in a distinctively unique and compelling way so that our platforms might have a differentiating advantage vs our competitors.
• Development and research. E.g., reviewing existing products and ensuring they are up to date and continue to meet quality standards; investigating our competitors' media and supplements offerings; making suggestions/recommendations based on information gathered; and meeting with editorial, LSI and product colleagues to discuss new ventures.

Required Qualifications:

• Bachelors Degree
• 2 years' experience in educational publishing (college level a plus), collegiate teaching, or other transferable role; understanding of the business, its processes, market, and trends.
• Demonstrated ability in planning, implementing, monitoring, and meeting deadlines for multiple highly complex projects simultaneously.
• Experience with successful scheduling, resource allocation, and quality assurance.
• Must be able to analyze and synthesize information from a diverse array of sources in order to understand issues, identify opportunities, anticipate outcomes, and support sound decision making.
• Must demonstrate strong written and oral communication skills in the English language.
• Able to listen to and communicate clearly and strategically with diverse audiences, promoting dialogue and building consensus to achieve objectives.
• Experience working collaboratively with a diverse team.
• Proactively assists and seeks input from others to achieve organizational goals.
• Proven track record of generating viable new approaches and solutions to problems or challenges in an increasingly digital learning environment.
• Embraces an environment that encourages creative initiatives, new ways of thinking, and innovation.
• Highly focused and productive, with a can-do attitude and team spirit.
• Embraces change, with a willingness to continue to learn new technology systems and processes and new ways of working.
• Experience completing complex collaborative and individual work in a conscientious, consistent and thorough manner, following guidelines and procedures; identifying relevant details, verifying accuracy of work results, and coaching others on methods and tools to ensure accuracy.
• Experience supporting others to develop and learn, recognizing their achievements, and building an organizational culture where knowledge and growth are valued and rewarded.

Preferred Qualifications:

• MS or PhD in appropriate field.
• Experience teaching Math and/or Statistics.
• Experience in customer outreach or customer service.
• Experience in consultative sales.

Salary: $80,000 - $90,000/year

Exemption Status: Exempt

Physical Requirements:

Position requires focused screen time for long periods as well as multi-tasking and close concentration; may involve working in a noisy/busy open-office environment.

This position requires 10% of overall travel, but will be heavier in key selling season (Feb-April). Otherwise, occasional after-hours meetings/dinners, additional travel out of town 1-2 times per year, sometimes over a weekend will be necessary.

Must be able to work more than 40 hours per week as needed.

The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming.

Benefits

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.

• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more

Macmillan Learning is a privately-held, family-owned company that inspires what's possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit , join our Macmillan Community, stay connected to our Learning Stories blogs, or see us on LinkedIn, Facebook, or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a global media company headquartered in Stuttgart, Germany.

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, veteran, family and economic status and background, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. You can read more about our Diversity, Equity, & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education's guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.

Qualifications