Hotel Moody Brews - Galveston, United States - Moody Gardens, Inc.

Moody Gardens, Inc.

Verified Company

Galveston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Reports To:
Hotel Outlets Manager
Department: Moody Brews

Classification:
Part Time Equivalent
Division: Hotel Food & Beverage

JOB OVERVIEW
As a
_Moody Brews Barista_, you'll create the _Starbucks Experience_ for our guest through excellent service and expertly-crafted products.

You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft, work alongside hard working co-workers and meet new people every day.

A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer's day.

True to _Our Mission & Values_, working together we can nurture the limitless possibilities of human connection.

We are one of the top employers here on Galveston Island due to our competitive wages, and the opportunity to advance your career and be part of a welcoming team.

If you're energetic, professional, and passionate about hospitality, we'd love to hear from you.

POSITION GUIDELINES
Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives.

The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities.

We are a family resort opened 365 days a year. Restaurant Server Assistants are required to work at least one shift on all major holidays—including but not limited to Thanksgiving, Christmas Eve, Christmas, New Year's Eve, Easter, Mother's Day, Memorial Day Weekend, Fourth of July Weekend, Labor Day Weekend

GENERAL RESPONSERBILITIES

Responsible for welcoming and interacting with all Guests
Responsible for greeting Guests, taking their order, entering order into POS system and verifying order by repeating back to Guest
Suggests additional items as appropriate
Receives and processes payments correctly via room charge or credit/debit
Knowledge of all current drink recipes and specials
Responsible for maintaining work arearestocking and cleaning
Replenishes food and other serving items as necessary
Abides by service speed requirements without compromising beverage quality or customer service, including thirdparty orders.
Prepares and serves coffee and coffeeless beverages and food items using retail equipment, such as espresso machines and microwaves.
Maintains clean and organized work and customer areas, following health and safety guidelines.
Promotes new coffee offerings and seasonal specials to enhance brand awareness and sales.
Manages daily, weekly, and monthly tasks assigned by the leadership team.
Assists in inventory management and restocks supplies as needed, including product displays.
Always follows Hotel food and Beverage's policies and procedures diligently.

JOB QUALIFICATIONS

EDUCATION

High School Diploma or GED.
Any combination of education, training, or experience that provides the required knowledge, skills, and abilities to perform the job
Prior hospitality/server experience
(preferred but not required):
Must obtain TABC & Food Handlers Certification prior to beginning work

CERTIFICATIONS

Texas Food Handler Certification
(if you don't have—it will be covered by Moody Gardens):
TABC Certification
(if you don't have—it will be covered by Moody Gardens):
Human Trafficking Certification
(provided by Moody Gardens)

REQUIRED SKILLS

Must be at least 15 years old to be considered for this role
Able to effectively work independently or as part of a team
Should have cash handling capabilities and be able to count back proper change
Excellent Hospitality skills
Ability to multi task and work in a very fast paced environment while working under pressure
Receptive to special requests
Enthusiastic about interacting and helping guests
Able to make independent decisions for our guests
Selfdirected (can complete tasks with mínimal supervision)
Willing to follow instructions & take direction
Flexible/adaptable
Supportive of other coworkers on your team
Can complete repetitious tasks while maintaining quality
Strong verbal communication skills
Perform all jobrelated functions in a friendly manner, committed to exceeding Guests' expectations
Willingness to work at different locations in the resort area, including outdoor locations
Ability to work any shift including but not limited to mornings, midshifts, nights, or doubles

PHYSICAL REQUIREMENTS:

Ability to transport large trays weighing up to 30 pounds through a crowded room on a continuous basis throughout the shift
Ability to move or push goods on a hand card weighing a maximum of 200 pounds
Ability to stand, and/or walk continuously throughout shift
Ability to perform tasks requiring bending, stooping, and kneeling