- Use proper radio etiquette at all times.
- Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
- Maintain and review daily activity log.
- Maintain confidentiality with respect to guest and employee incidents.
- Hold briefing with Guest Services staff both at the beginning and end of shift.
- Check ID of visitors/employees as necessary.
- Access secured areas for authorized personnel.
- Maintain an awareness of legal limitation of position (local, state and/or federal ordinances).
- Assist guests to their rooms or assist guest's w/entry into their rooms according to hotel standards.
- Assist during medical emergencies.
- Respond to emergency situations, including medical, security, guest complaints, etc.
- Investigate assault complaints.
- Assist outside agencies, as necessary, to maintain effective liaison.
- Respond to altercations, and investigate.
- Have knowledge of hotel and guestroom locking systems.
- Monitor TV cameras, if applicable.
- Administer First Aid/CPR as necessary.
- Challenge suspicious persons.
- Check safety hazards.
- Administer Heimlich Maneuver and or First Aid/CPR as necessary
- Complete Incident/Accident reports in a clear and concise manner.
- Monitor employees as they enter and exit the building.
- Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel.
- Document all deliveries.
- Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.
- Provide escorts to persons carrying money, or other requests.
- Issue and inventory pagers, radio equipment and keys on a daily bases, if applicable.
- High School diploma or equivalent and/or experience in a hotel or related field preferred.
- Flexible and long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Ability to climb and descend stairways and run.
- Ability to physically deter individuals who pose a threat to employee and/or guests
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
-
Professional Security Officer
3 weeks ago
Harmony Plus LLC Miami, United StatesJob Description · Job DescriptionAs a Professional Security Officer, you will be responsible for the security of the property and our clients. As a security officer you will be familiar with all site-specific policies and procedures and implement emergency response activities as ...
-
Security Officer
3 weeks ago
MB Redevelopment, LLC Miami Beach, United States Full timeA beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. · Responsible for patrolling ...
-
Security Officer
10 hours ago
Harry Winston Miami, United StatesJob Summary · The security officer is responsible for the safety and security of the people, product, property and information of the Company. The primary focus of the security officer is to serve as a deterrent to theft while providing a high level of customer service to all exi ...
-
Security Officer
5 days ago
Kent Security Services Inc Miami, United States Full and Part time· Security Officer · KENT SERVICES IS HIRING NOW · Schedules for hire are 7:00am-3:00pm & 3:00pm-11:00pm · Essential Functions: · Provide high quality security services to protect individuals and property · Build, improve and maintain effective relationships with all stakeholde ...
-
Security Officer
2 weeks ago
Signal Security Miami, United States Full timeTitle: Dedicated Security Officer · Pay Rate: $16 Hourly · REQUIREMENT: Class D License · BENEFITS: · Get paid whenever you need with wages on-demand via ZayZoon. No need to wait until payday · We are partnered with ZayZoon, an employee benefit that gives you instant access to y ...
-
Security Officer
20 hours ago
Allied Universal Miami, United StatesJob Description · Now Hiring for Armed Hospital Security Officers in Kansas City, MO · Pay rate: $22.25 per hour · Must have previous Military, Corrections, or Law Enforcement experience or a Bachelor's Degree in Criminal Justice. · Open Shifts: · Evening Shift Available: Fr ...
-
Security Officer
3 weeks ago
DSI Security Services Miami, United States Full and Part time· Security Officer · DSI is adding to its ranks in the Miami, FL area. Come join our fast-growing team as a Security Officer. · This position requires a State of Florida Class D Security License. · DSI offers : Flexible Hours; Paid Vacation; Paid Training; Complimentary Uniform ...
-
Security Officers
3 hours ago
Boost Security Group Inc Miami Beach, United StatesJob Description · Job DescriptionWe are seeking a Security Officers to become an integral part of our team. The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons. · Responsibilities: · Monitor premises to prevent theft, vi ...
-
Security Officer
1 week ago
Hilton Hotels Miami Beach, United StatesHilton Hotels - JobID: HOT0AO5X [Safety Officer / Law Enforcement] As a Security Officer at Hilton, you'll: Ensure the safety of guests and team members and the security of the hotel and property; Patrol the interior of and the perimeter of the hotel and the property to observe a ...
-
Security Officer
1 day ago
Camillus House Miami, United StatesJob Description · Job DescriptionJOB TITLE: Security Officer (Non-Armed) · JOB DETAILS: · Under the direction of the Director of Security, the security officer is responsible for the safety and security of persons including employees, clients, guest of/and visitors; the protecti ...
-
Security Officer
2 days ago
FOUR KNIGHTS SECURITY AND PROTECTIO Miami, United StatesJob Description · Job DescriptionFour Knights Security & Protection proudly serves our local community in Miami-Dade and Broward Counties focusing on expertise, efficiency, a high level of detail and quality protection. We recognize that our most valuable asset is our staff, and ...
-
Security Officer
1 week ago
Hilton Miami Beach, United States OTHERHilton Cabana Miami Beach Resort, is looking to welcome a Security officer to join the team Overlooking the Atlantic Ocean, we offer direct access to the beach and the nine-mile Miami Beachwalk. Lincoln Road's shopping and dining and Miami Beach Convention Center are within four ...
-
Security Officer
2 weeks ago
Marriott Hotels Miami Beach, United StatesMarriott Hotels - 161 Ocean Drive [ It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to eleva ...
-
Security Officer
4 weeks ago
Trump Miami Resort Management LLC Miami, United States Full timeJob Description · Job DescriptionPOSITION PURPOSE: · Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, ...
-
Security Officer
4 weeks ago
Crew Life at Sea Miami, United StatesJob Description · Job DescriptionKey Responsibilities: · Enforce security policies, procedures, and regulations to maintain a safe and secure environment onboard the ship, including access control, crowd management, and emergency response protocols. · Conduct routine patrols of p ...
-
Security Officer-
3 weeks ago
DOUBLETREE BY HILTON MIAMI ARPT CONVENTION CTR Miami, United StatesJob Description · Job DescriptionBLURB & BENEFITS · Job Summary: Monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Acts to deter any agent or element from jeopardizing persons or property i ...
-
Armed Security Officer
3 weeks ago
Parsons Corporation Miami, United States Part timeDescription · : Vaxcom Services, (A Parsons Company) is looking for an amazingly talented Armed Security Officers for over Night Shifts. to join our team · Vaxcom Services LLC (a Parsons Company) is a niche provider of intelligence related support services. We are recognized ex ...
-
Security Officer
4 days ago
Legendary Security Industries Inc Miami, United StatesJob Description · Job DescriptionLegendary Security Industries is looking for candidates for the Rolling Loud event in Miami Fl. All candidates must have a active Class D Security License in order to be considered in the open position. Call or Text for more information. · ...
-
Museum Security Officer
2 weeks ago
Vizcaya Museum and Gardens Miami, United States Full timeVizcaya Museum and Gardens is a National Historic Landmark and accredited museum in Miami, Florida ). The Museum Security Officer ensures the safety and security of Vizcaya's property (including its art collections), visitors, and staff. The position is on the Finance and Operati ...
-
Security Officer: FT
2 weeks ago
Buffalo Run Casino & Resort Miami, United StatesPosition Purpose: · To provide outstanding Customer Service for our guests, as well as safeguarding our guests, employees, and Casino assets. · Knowledge, Skills, and Abilities: · Providing the highest level of Customer Service to all guests. · Implement the casino's 5-10 rule ...
Security Officer - Miami, United States - The Elser Hotel & Residences
Description
Compensation Type: Hourly Highgate Hotels:Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition.
Overview:The Safety and Security Officer is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel's rules and regulations.
Responsibilities: