Receptionist (Full-Time) - Provo, United States - Caselle

Caselle Provo, United States

3 weeks ago

Full time

Description

Job Description

Caselle is looking for our next great hire We are seeking a customer-focused, bright, motivated receptionist to work in Provo, UT. First, a little bit about Caselle.

This position is a full-time (M-F 8-5) receptionist.

For more than 40 years, Caselle has provided software and services to our customers around the nation. Caselle offers a great place to work, with an exciting environment for talented individuals who can get things done and want to make a positive difference. Caselle's culture, employees, and clients make us a great software company to work for.

WHO ARE WE LOOKING FOR?

The ideal receptionist will be energetic, motivated, and customer-focused. Caselle's receptionist is literally the front door to our business and is critical to providing a positive first, and continued impression. We value people with great teamwork skills, a positive mindset, and great work ethic. Our receptionist interacts with clients and employees in positive ways.

POSITION RESPONSIBILITIES:

Answer multi-line phones
Enter help tickets into a customer database (CIMS - Caselle Incident Management System) providing accurate details
Handles initial contact with customers, vendors, delivery people, and the general public in a welcoming, receptive manner
Performs designated clerical duties
Greets clients and prepares and gets them situated for training
Plays an active role in the physical security of Caselle by logging arrivals and departures of visitors
Excellent phone skills
Reliable in work and attendance

QUALIFICATIONS:

Comfortable with phone systems
Able to work on a computer using CRM applications, Word, etc.
Professional attitude and communication skills
Great team player

We'd love to see if you are right for our team and company

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