Manager Patient Access - Camden, United States - VIRTUA
Description
Summary:
Manages all on-site admissions, registration, pre-certification, insurance verification, financial counseling, cashiering and quality performances competencies to ensure optimal financial viability and customer relations.
Is compliant with regulatory guidelines.
Position Responsibilities:
- Manages staff in all Patient Access areas while ensuring Human Resources and departmental policies are consistently reinforced and equitably followed.
- Maintains effective and productive work schedules.
- Sets and achieves the highest in customer satisfaction standards.
- Completes departmental reports within designated timeframes and ensures backup coverage is appropriately trained and has full understanding of reports, how to work them and designated timeframes.
- Establishes and evaluates processes for the department to include the collection of payments, copayments, and selfpay payments at the time of registration and discharge where appropriate.
- Assists with the development and management of annual budgets. Maintains budget target.
- Ensures performance standards are achieved including registration accuracy, administrative denials and preregistration volumes within departmental guidelines.
- Builds and develops interdepartmental and departmental relationships and teams, as well as being an outstanding communicator.
- Understands government regulatory directives and maintains compliance with all regulatory guidelines.
Position Qualifications Required / Experience Required:
Requires four to six (4-6) years admitting, registration, billing or practice management experience with a minimum of three (3) years of experience in a supervisory position.
Required Education:
High School graduate required.
Bachelor's degree in Accounting, Finance, or related area is strongly preferred but appropriate experience may be substituted.
Training / Certification / Licensure:
One year of Epic system experience highly preferred.
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