Vp of Operations - Los Angeles, United States - Bacio di Latte
3 days ago
Description
Bacio di Latte, a high end Gelato shop, is seeking a dynamic and experienced Vice President of Operations to oversee Southern California and U.S. Operations and expansions.
Responsibilities:
- The Vice President of Operations will be responsible for overseeing all operational activities, District Managers and Management of all locations.
- Develop and implement operational strategies, policies, and procedures across all shops to ensure consistency and efficiency.
- Lead and guide management teams through new store openings while overseeing all the pieces of critical path.
- Oversee financial performance, including budgeting, cost control, and revenue optimization.
- Monitor key performance indicators (KPIs) and implement corrective actions as necessary to achieve operational goals.
- Lead and mentor District Managers and General Managers fostering a culture of teamwork, accountability, and continuous improvement.
- Maintain a presence in the shops on a regular basis.
- Ensure compliance with health, safety, and sanitation standards in accordance with local regulations and company policies.
- Collaborate with Brazil Product Development team to develop and maintain new and customer focused product offerings.
- Communicate with US Production teams to ensure proper execution of existing and new products and flavors.
- Work closely with the executive team to develop and execute strategies that drive profitability, enhance guest satisfaction, and maintain high standards of quality.
- Foster strong relationships with vendors, suppliers, and other external partners to ensure seamless operations and costeffective procurement.
- Stay updated on industry trends, competition, and customer preferences to identify opportunities for innovation and improvement.
Requirements:
- 5+ years' experience as a V.P. of Operations in Fast Casual or High End QSR industry
- Strategic background with a passion for hospitality and the ability to oversee multiple direct reports.
- Exceptional leadership and team management skills, with the ability to motivate, train, and inspire a diverse workforce.
- Excellent financial acumen and experience with budgeting, forecasting, and P&L management.
- Outstanding problemsolving and decisionmaking abilities, with a proactive and solutionoriented mindset.
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal teams, vendors and cross functional departments in the U.S. and Brazil.
- Desire and willingness to work side by side with teams in the shops.
- Knowledge of industry regulations, health and safety standards, and compliance requirements.
- Flexibility to work and travel as needed
- Excited to be part of an exciting, fast paced, growing company
- Love for Gelato
This is an exciting opportunity for a results driven individual who excels in a fast-paced environment, and is excited to be part of a fun and rapidly expanding company If you have a passion for innovation, ability to mentor and drive leadership with a collaborative approach, this is a great role for you We look forward to hearing from you_
Pay:
$175, $200,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- VP of Operations Fast casual/
QSR:
5 years (required)
Ability to Commute:
- Los Angeles, CA (required)
Ability to Relocate:
- Los Angeles, CA: Relocate before starting work (required)
Work Location:
In person
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