Travel Agent - Boston, United States - FlexProfessionals

FlexProfessionals
FlexProfessionals
Verified Company
Boston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

_Boston based and high-end travel company seeks part-time, experienced Travel Agent to support work in corporate and leisure travel, as well as meeting and event logistics.

_


Hours / Schedule:

Option for part-time (approximately 20-25 hours/week) or up to 40hrs/week, hybrid 2 days/week in office once training is complete.


Job Type:
Hourly Contract


Location:
Hybrid in Boston, MA (located near public transportation)


Rate:
$30/hour


Responsibilities:


  • Provide hightouch personalized sales and coordination of travel arrangements for clients, including accommodations, insurance, tours, and activities.
  • Coordinate all transportation, reservations, and accommodations on behalf of the clients.
  • Research, assist, and provide helpful solutions for any unforeseen travel issues, conflicts, complaints, cancelations, and refunds related to client's travel arrangements and schedules
  • Work with clients to collect payments for travel arrangements and applicable fees
  • Maintains accurate records of bookings, payments, transactions, phone calls, and meetings
  • Work as part of dedicated team to contribute to the agency's efforts by accomplishing all tasks related to customer's needs, including ticket processing, clerical functions, specialty requests, and service
  • Remain uptodate with airline rules and regulations, as well as industry requirements when coordinating and processing travel arrangements
  • Attend regular training meetings regarding current travel industry and office procedure standards

Qualifications:


  • 3+ years of experience using SABRE
  • Strong sales and interpersonal skills
  • Excellent verbal and written communications skills
  • Ability to negotiate effectively
  • Strong problemsolving skills
  • Detail oriented and highly organized
  • Strong ability to manage time and prioritize tasks
  • Working knowledge of domestic and international travel trends
  • Strong proficiency in MS Office Programs, especially Outlook, Word and Excel (PowerPoint a plus)
  • Proven Customer Service Experience with ability to be flexible, adaptable to changing plans and requests as well as constructive guidance

Job Types:
Full-time, Part-time, Contract


Pay:
$30.00 per hour


Schedule:

  • Monday to Friday

Application Question(s):

  • Do you have experience working with Sabre software?

Education:


  • Bachelor's (preferred)

Experience:


  • Travel planning: 5 years (required)

Work Location:
Hybrid remote in Boston, MA 02114
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