Jobs
>
Leawood

    System Analyst I - Leawood, United States - CapLeo Global

    CapLeo Global
    CapLeo Global Leawood, United States

    2 weeks ago

    Default job background
    Description

    Job Title:
    System Analyst I

    Location :
    Overland Park, KS 66211

    Shift:
    Mon - Fri: 8am-1pm

    Duration: 06 months with possible conversion


    Note:
    Tuesday/Wednesday in office days
    Occasional weekends for testing, can be done remote


    Job Duties:
    Owner of new hire equipment assignments.
    Based on new user requests, complete systems set-up for users.
    Field and troubleshoot Call Center systems related questions and issues, to include monitoring chats and tickets.
    Coordinate review of system updates entered in the request system.
    Gain alignment and prioritization for approved projects.
    Coordinate set-up, system, and business testing.
    Keep stakeholders informed with timely communications.
    Coordinate and complete systems testing projects.
    Partner internally to transfer systems knowledge and changes to enable production of training materials.
    Input functional changes to the systems and work with IT business partners for ensure proper execution.


    Minimum Education:


    Bachelor's degree in business, IT, or related field with 3+ years of experience in business process work preferably in contact center operations.


    Other Required Experience/Qualifications:
    Proficiency in Excel, SQL, or other related data/system tools, 1-year prior call center experience
    Demonstrated experience in testing and/ or administration of customer service application technologies.
    Google/Microsoft Suite proficiency (i.e, Sheets, Slides, Docs)
    Ability to understand technical terminology and processes to translate to the business.
    Ability to translate business needs into technology requirements.
    Supporting system implementation and upgrade projects
    Proficiency in Excel, SQL, or other related data/system tools,
    1-year prior call center experience
    Proficiency in understanding business problems and opportunities
    #J-18808-Ljbffr

  • Panasonic

    IT Systems Analyst

    3 weeks ago


    Panasonic Leawood, United States

    Essential Job Functions: · Ensure that current and future technical services and solutions are aligned and delivered with company's business needs and industry standards · Develop and maintain architecture of the infrastructure · Provide appropriate leadership to help shape IT ...


  • Epiq Overland Park, United States Full time

    Description · : This role is responsible for providing broad-based SAP expertise for support services to Epiq users, monitoring and ensuring system health, and delivery of new projects where system integrations or new infrastructure is required. Familiarity, but not hands on res ...

  • State of Maine

    Systems Analyst

    3 days ago


    State of Maine Kansas City, United States

    Systems Analyst (Remote Role) · Job Description. · Top 3 Skills: · Data Analysis · Requirement Gathering · Collaboration · Job Duties: · The State of Maine Application Development Group in support of the Department of Education is currently looking for a Systems Analyst to help ...


  • Children's Hospital Association Lenexa, United States

    · Job Description · Become a champion for children's health with a career at CHA. We serve with purpose and passion to help 220 member children's hospitals improve kids' health and well-being. · Where You'll Work · This position is based in our Lenexa, Kansas office. We levera ...

  • K12itc Listed on Inc.

    System Analyst

    2 weeks ago


    K12itc Listed on Inc. Kansas City, United States

    Who is Menlo? · Menlo's purpose is to create better technologies to solve problems for clients in school districts and communities nationwide. We know when organizations like schools spend less time on making technology work, they can spend more time doing the things they do best ...

  • Menlo

    System Analyst

    2 weeks ago


    Menlo Kansas City, United States

    Who is Menlo? · Menlo's purpose is to create better technologies to solve problems for clients in school districts and communities nationwide. We know when organizations like schools spend less time on making technology work, they can spend more time doing the things they do best ...

  • Oscar

    Systems Analyst

    2 weeks ago


    Oscar Kansas City, United States

    Job Description Overview: · The Systems Analyst plays a pivotal role in understanding and addressing business objectives and challenges by leveraging their expertise in systems analysis, data interpretation, and technology solutions. This individual will collaborate closely with ...

  • Menlo, Inc.

    System Analyst

    1 week ago


    Menlo, Inc. Kansas City, United States

    Job Description · Job DescriptionDescription:Who is Menlo? · Menlo's purpose is to create better technologies to solve problems for clients in school districts and communities nationwide. We know when organizations like schools spend less time on making technology work, they can ...

  • Menlo

    System Analyst

    3 weeks ago


    Menlo Kansas City, United States

    Who is Menlo? · Menlo's purpose is to create better technologies to solve problems for clients in school districts and communities nationwide. We know when organizations like schools spend less time on making technology work, they can spend more time doing the things they do best ...

  • Contact Government Services LLC

    Systems Analyst

    1 week ago


    Contact Government Services LLC Kansas City, United States

    Systems Analyst (Data Analytics)Employment Type: Full-Time, Mid-LevelDepartment: Information TechnologyAs a CGS Systems Analyst, you will be doing the work of setting up Oracle databases in a UNIX environment, including designing, implementing, troubleshooting, populating, mainta ...

  • Menlo

    System Analyst

    1 week ago


    Menlo Kansas City, United States

    Who is Menlo? · Menlos purpose is to create better technologies to solve problems for clients in school districts and communities nationwide. We know when organizations like schools spend less time on making technology work, they can spend more time doing the things they do best, ...


  • ScriptPro Grandview, United States

    Job Description · Job Description · Job Title: · System Migration Analyst · Job Location: · Mission, Kansas · Job Summary: · This Field Operations System Implementation (FOSI) position is responsible for providing remote installation and/or configuration support for instal ...


  • ScriptPro LLC Grandview, United States

    Job Description · Job DescriptionJob Title: System Migration Analyst · Job Location: Mission, Kansas · Job Summary: This Field Operations System Implementation (FOSI) position is responsible for providing remote installation and/or configuration support for installations, upgrade ...


  • Numeric Technologies Kansas City, United States

    Job Description: · This position is responsible for understanding and documenting the system-to-system design, api/contracts and opportunities to improve (process and technology) required to deliver the value of the business case. The System Analyst positions have skills in probl ...


  • Damco Solutions Kansas City, United States

    Hallmark Cards Inc(Located in Kansas City, MO) · 12 Months Contract · Pay Rate: $70 to 75/hr on C2C (All inclusive) · 100% Remote · Candidates needs to work on CST Time Zone · No of openings : 2 · We are looking to on-board 2 System Analysts to the CX team to assist with on-going ...

  • Menlo

    System Analyst II

    6 days ago


    Menlo Kansas City, United States

    Who is Menlo? · Menlo's purpose is to create better technologies to solve problems for clients in school districts and communities nationwide. We know when organizations like schools spend less time on making technology work, they can spend more time doing the things they do best ...


  • Numeric Technologies Kansas City, United States

    Hi, · Title: Technical Systems Analyst · Location: Kansas City, MO · Duration: Long term contract · Description: · Research issues, develop recommendations and actively engage product teams to develop solutions to business and technology problems. · Work closely with operational ...


  • Diverse Lynx Kansas City, United States

    Business Systems Analysts: Provide Operational and Business teams with extensive Wireless Industry guidance in support of Customer Journeys, Functional Requirements · Convert Customer Journeys to Functional Requirements · Document Functional Requirements documents · Review of ...


  • Canadian Pacific Kansas City, United States

    Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Can ...

  • Menlo

    System Analyst II

    6 days ago


    Menlo Kansas City, United States

    Who is Menlo? · Menlo's purpose is to create better technologies to solve problems for clients in school districts and communities nationwide. We know when organizations like schools spend less time on making technology work, they can spend more time doing the things they do best ...