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Warner Robins

    Service Advisor, Automotive - Warner Robins, United States - Lowe Toyota

    Lowe Toyota
    Lowe Toyota Warner Robins, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Under limited supervision, the Service Advisor (SA) provides estimated cost analysis of
    automotive repairs and routine maintenance. Through effective communication with customers,
    the SA determines the services necessary, predicts the time needed for completion and stays in
    constant communication with the customer during the repair process. The SA determines
    services needed by accessing information obtained by technicians and referencing auto
    manufacture's service intervals.


    TYPICAL DUTIES :

    • Ability to effectively communicate with customers regarding services recommended and
      performed
    • Prepares service estimates, sells routine maintenance / repair services and conducts
      follow-ups regarding unsold services and customer inquires.
    • Performs opening and closing responsibilities
      Schedules appointments, answers phones and collects funds for services performed
      Assists with the coordination of alternate transportation, rental car reservations, shuttle
      etc.
    • Performs other duties as requested.
    Job Posted by ApplicantPro
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