Application Support Representative - Chicago, United States - Enova International
Description
About Enova:
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossusplatform.
We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
About the role:
Responsibilities:
- Educate customers by explaining the distinctive features and advantages of Enova's products and services
- Uphold exceptional customer service standards through articulate and effective verbal and written communication
- Keep customer accounts meticulously updated with accurate information
Requirements:
- Experience in a call center setting is preferred
- Proficient in phone communication and verbal skills, with a keen ability to actively listen
- Familiarity with CRM systems and their practices
- Customercentric approach with adaptability to various personality types
- Strong multitasking abilities, adept at setting priorities and managing time effectively
Benefits:
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option
- PTO & paid holidays off
- Paid parental leave
- Employee recognition and rewards program
- Plus so much more
Shifts available:
- _TBA_
Pay:
$17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Experience:
- Sales: 1 year (required)
Location:
- Chicago, IL (required)
Work Location:
Remote
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