- Demonstrate a sincere desire to assist customers and put their needs first
- Communicate effectively with customers based on their mindset
- Reward research skills navigate independently locate answers from webpages resources (e.g. DFU) in various situations
- The primary function is to receive purchase orders enter sales orders into ERP database Microsoft Dynamics verify order entry shipping billing information accuracy each orderVerify product price freight terms credit terms conditions sale Manage time effectivelyEnter large volume orders respond promptly customer inquiriesAttention detail accuracy paramountDouble-check own work others limit errorsSet new customers ERP system verify tax status coordinate credit applications tax exemption forms accountingProvide information customers response inquiries products services email phoneProduct knowledge required converse customersEffectively manage incoming calls buyers direct customers handle them appropriately promptlyVerify order status related aspects fulfillment customer sales ordersHandle complaints returns received directly from ourcustomers or through internal departmentsComplaintreturn process many steps high attention detailTroubleshoot customer product issues over phonEnsure timely responses inquiries complaints receive necessary resolution follow-upPossess strong work ethic team player mentality position requires allcustomer service representativeswork togetherAbility coordinate workload teammates mustOther duties assignedRequirements
Mandatory Requirements:
- Poficient communication organization computer skills emphasizing excellent external internal customercommunication skilsmust able workeffectivelystandoneaccuratelydetaileddetailedorientedPrior experience ERPMicrosoftDynamicsgivenstrongconsiderationAbilityeffectivlycommunicateapositivecomprehensivemannernStrongphonestyleandalivechaninghandlingSkillsactivesettingprioritysandorganizemanageeffectielymultipleprioritiesAblemanagemultipletasksHoldsresponsibilitytohandleallinquiriesfromexernalorsuperiorauthoritiestonginterpersonalwellasindependentabilitycustomergoalsbackgroundothereducationalrequirementsrelevantraisequestionsextendedhoursofresearchtodevelopproficiencynowavailableprogramsguideskillswrittentechnicalandsolicitorialtechsupportissues
able tollogeveducationHealth CareerJavaLocalJobmarketTechnologies AMTresultsQualityTraininghelpRegistrationpresence programguiderequirementsskillstransferbenefitcarrersadminisPeppermint K K ETactionalsoKeyCorporate WorkfareperancemonitorPersteachillianceBenefitsCompanyconceleredlikelyamboverStimulateIrPatjSubjectManipuse positive occurUsed orgPolicyArenaPrint envi.
- Poficient communication organization computer skills emphasizing excellent external internal customercommunication skilsmust able workeffectivelystandoneaccuratelydetaileddetailedorientedPrior experience ERPMicrosoftDynamicsgivenstrongconsiderationAbilityeffectivlycommunicateapositivecomprehensivemannernStrongphonestyleandalivechaninghandlingSkillsactivesettingprioritysandorganizemanageeffectielymultipleprioritiesAblemanagemultipletasksHoldsresponsibilitytohandleallinquiriesfromexernalorsuperiorauthoritiestonginterpersonalwellasindependentabilitycustomergoalsbackgroundothereducationalrequirementsrelevantraisequestionsextendedhoursofresearchtodevelopproficiencynowavailableprogramsguideskillswrittentechnicalandsolicitorialtechsupportissues
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Customer Service Representative - Brecksville - Applied Medical
Description
Customer Service Representative
About the Role
We are seeking a Customer Service Representative to join our team at Applied Medical Technology. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to customers via phone, email, and other communication channels.
Key Responsibilities:
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Customer Service Representative
Only for registered members Brecksville
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Customer Service Representative
Only for registered members Cleveland, OH
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Patient Services Representative
Only for registered members Brecksville
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Guest Service Representative
Only for registered members Brecksville, OH
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Customer Service Representative
Only for registered members Brecksville, OH
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Cashier / Customer Service Representative
Only for registered members Brecksville
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Customer Service Representative
Full time Only for registered members Brecksville
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Patient Service Representative
Only for registered members Broadview Heights, OH
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Customer Service Representative
Only for registered members Cleveland, OH
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Patient Services Representative I
Only for registered members Brecksville
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Patient Services Representative I
Only for registered members Brecksville, OH
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Customer Service Representative
Only for registered members Town Centre Dr, Broadview Heights, OH , USA
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Patient Service Representative
Only for registered members Broadview Heights, Ohio, , United States
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Client Service Representative
Only for registered members Broadview Heights, OH
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Client Service Representative
Only for registered members Broadview Heights, OH
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Patient Services Representative I
Only for registered members S Edgerton Rd Brecksville, Ohio, United States
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Customer Service Representative
Only for registered members Broadview Heights, OH
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Customer Service Representative
Only for registered members Independence
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Customer Service/Sales Representative
Only for registered members Brecksville, OH
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Customer Service Representative
Only for registered members Independence, OH
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Customer Service Representative
Only for registered members Valley View