- Monitor and manage the network, promptly reacting to any issues that arise.
- Utilize proprietary tools and automated systems to receive and respond to network information.
- Diagnose problems and restore the network to a healthy state, addressing issues such as fiber cuts and carb replacements.
- Manage tickets, prioritizing from highest to lowest based on urgency.
- Maintain a customer-focused approach and demonstrate a strong drive to resolve issues efficiently.
- Operate the network, balancing deployment and provisioning tasks effectively.
- Experience in a Network Operations Center (NOC), with a strong background in troubleshooting and quick resolution.
- Understanding of DWDM (Dense Wavelength Division Multiplexing) platforms, with a solid grasp of the associated theories, regardless of the specific platform.
- Open to junior-level candidates who exhibit strong potential and drive.
- Proficiency in monitoring network systems and responding to alerts from automated tools.
- Strong problem-solving skills with the ability to quickly diagnose and fix network issues.
- Ability to manage and prioritize multiple tickets and tasks.
- Excellent customer service skills and a proactive approach to network management.
- A balance between technical deployment skills and operational provisioning experience.
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Optical Engineer III - Denver, United States - Astreya
Description
Job Title: Optical Engineer III
Location: Denver, CO – On-site
Job Description:
We are seeking an Optical Engineer III to join our team in Denver, CO. This is a 100% onsite position with parking expenses covered. The ideal candidate will operate the system as a network engineer and handle various logistical aspects.
Key Responsibilities:
Qualifications:
Skills and Attributes:
If you are driven, customer-focused, and experienced in network operations with a background in DWDM platforms, we encourage you to apply for this exciting opportunity.