Sales Assistant - Chicago, United States - Brookdale Lake Shore Drive

Description

Overview:

_ Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity_

Make Lives Better Including Your Own

Brookdale Lake Shore Drive is hiring a Sales & Marketing Coordinator for their growing team

• A Senior Living Community specializing in Assisted Living and Independent Living_

Current Opening:

• Full Time
• M-F with some evenings, weekends, and holidays

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Some Sales Experience Required - opportunity to increase your earnings


Experience / Qualifications:

• Administrative Duties
• Excellent Computer Skills
• Excellent Phone Skills Required
• Great with working with Outside Contractors

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Sales Experience Required

Now Available Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)

Brookdale is a GREAT place to further your career

• We pride ourselves with a
  culture of caring All leadership team members and associates partner together to make sure each resident feels like they are family.
• We have a
  diverse and fulfilling team environment and commit to providing our employees the support they need
• Build your career and have a
  work / life balance:
• Opportunities for
  career growth
• Dedicated Career Path for all positions

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.


Responsibilities:

Provides marketing support services to the sales staff to ensure the timely administration of sales and marketing efforts.

• Provides marketing support to the community in accordance with marketing and business plans. Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and meet or exceed community revenue goals. Provides administrative support for the Sales Department. Attends daily sales meetings.
• Communicates daily with community sales leader and other key associates regarding the status of all prospective moveins. Utilizes the sales systems to record preresidency steps and to facilitate communication.
• Serves as liaison between new resident and community by coordinating the movein process for new residents in an efficient and welcoming manner, as needed. Ensures paperwork completion, including PPOC (Physician Plan of Care), residence preparation, mover scheduling, community support. Sets up pendants, keys, mailboxes, cable, and coordinates storage for new residents.
• Coordinates with maintenance and operations on unit turn over (UTOs) and maintains unit availability listings for the sales team. Works with community sales leader to identify units to be made ready for sales pipeline.
• Assists community sales leader in scheduling and executing on events including lead generation and lead advancement events and maintaining and organizing RSVP lists for events.
• Ensures sales office is stocked with marketing information and movein packets. May request and order marketing materials through company systems.
• Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the community sales leader. Uses relevant community knowledge and research to assist in planning, coordinating, and implementing monthly prospect and/or referral source activities and events as specified by the community marketing plan and community sales leader.
• May answer phone calls, serve as a backup for Sales, and log leads in SMS according to UP system.
• Maintains office "hot board" and prepares data for weekly and monthly reports. Provides sales performance information to community sales leader.
• Maintains working knowledge of the lead management system and uses to develop reports. Inputs sales and marketing activities, as directed, in a timely manner and according to systems standards. Ensures accurate information is input into systems (e.g., Artiva, SMS, etc.).
• This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor._

Qualifications:

Education and Experience

• High school diploma or General Education Degree (GED) required.
• A minimum of one year administrative experience required, preferably in the retirement, hospitality, or medical industry with a proven track record of focus on customer service is required.
• Additional education can be substituted for years of experience.

Certifications, Licenses, and Other Special Requirements
None


Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.


Knowledge and Skills

Physical Demands and Working Conditions

• Standing
• Walking

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